Plan, coordinates anddirects quality control programs on manufacturing floor designed to ensurecontinuous production of products consistent with established customerrequirements. Works closely withProduction and Engineering.
Develop robust MQC/CP’s for Production Quality Control.
Direct workers engaged in inspection and testing activities
Ensure continuous control over materials, facilities and products
Investigates and responds to customer complaints regarding quality
Serve as liaison between customer and ITW
Investigates and adjusts customer complaints
Reviews control of nonconformance material disposition and inspection of reworked product
Responsible for document control of manufacturing and quality documents, including distribution, removal of obsolete forms and work instructions
Monthly review of data books and sample boards
Directs and coordinates quality inspection of parts, components, and material produced by subcontractors and vendors to work towards continuous improvement
Participate in surveillance of subcontractors manufacturing processes and control subcontractor performance system
Involvement in receiving area for standards needed by vendors
Review quality problems with engineering when needed to produce a better product
Prepare periodic reports containing department activities, problems, subcontractor’s quality system, schedules and rejected items
Assist with Toyota document control-creations-receiving records, MQC’s
Debit memos for vendor returns-tracking-DMN’s
External sort cost activities, tracking, and reporting as needed
Process flows created as needed
Trouble shoots and problem solves on the floor
Maintain color match & color control
SKPI – daily checks
Production check fixture gage calibration
Internal quality control requirements;(boundary sample boards, hourly check sheets, work instructions, operatorvisuals, lot control, defect accumulation sheets, etc.
Work with Manufacturing to insure all necessary paperwork for each program is accurate, in place and understood by team
Maintaining of RW area for proper disposition and tracking of defects
Manage and reply to QIRs and QPRs to customer after full investigation, sort findings and team involvement-track results for future
Work with customer on any sort activity-visit when needed for closure
Monitor, track and post customer PPM
Insure daily monitoring and posting of customer measurable (SKPI)
Service Part Inspection Standards
All other tasks as deemed necessary
Bachelor’s degree in Engineering required and minimum of 5years related experience
Problem Solving Skills – Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations. SPC & GD&T knowledge
Technical Skills – strives to continuously build knowledge and skills. Shares expertise with others.
Excellent communication skills both verbal and written
Quality – Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance.
Ability to effectively present information and respond to questions from groups of managers, customers, and other employees.
Computer literacy/experience, including proficiency in Microsoft Excel, Outlook, and Word
Able to organize projects, create timelines, and meet strict deadlines as needed
Ability to motivate, guide and develop team of technical professionals
Must be able to lift up to 35 pounds repetitively Work normally requires a low level of physical effort in bending, reaching, lifting, and manual dexterity
Computer and telephone use is moderate
Must have ability to stand for long periods of time on manufacturing floor
Frequent walking throughout the entire shift
Willing to travel primarily domestic and occasionally internationally