Quality Director

5 - 7 years experience  •  Technology

Salary depends on experience
Posted on 06/22/18
South Burlington, VT
5 - 7 years experience
Technology
Salary depends on experience
Posted on 06/22/18

As a Quality Director at Logic Supply, you help provide daily coordination and management of the overall QA process and workflows for our global computer manufacturing company. As a Team Leader, you provide guidance to others so they may achieve the highest level of quality and efficiency in our deliverables utilizing a continuous improvement approach which results in an outstanding customer experience. You are also responsible for building and maintaining open lines of communication within the company while helping to create and refine departmental processes across Logic Supply business locations and suppliers. 

This is how you tackle your day. You:

  • Lead, plan and support quality systems and control processes such as Six Sigma, and ISO9001:2015 ensuring effective monitoring and application which exceed customer requirements / expectations
  • Help with troubleshooting process problems while providing solutions leading to improved product quality
  • Provide assistance in the development of on-going Continuous Improvement training programs
  • Work closely with, and communicate the quality process across functional departments and suppliers
  • Collaborate and lead the Quality Team in completing daily tasks and responsibilities
  • Help to develop processes which ensure we are utilizing and sharing industry leading best practices throughout the company and the supply base
  • Check into all procedures and workflows to ensure processes are up to date and efficient 
  • Help to mentor the Quality Team to develop and grow within the industry 
  • Conduct daily morning huddles focused on the day's expectations and goals
  • Provide department specific training and new hire orientation surrounding quality goals and objectives 
  • Lead the Corrective Action Review Board in identifying root cause issues and implementing sustainable solutions to those issues
  • Collaborate with Customer Support and Sales concerning customer quality issues with the required sense of urgency applicable to the situation
  • Lead and support the completion and presentation of Logic Supply Quality survey requests from the customer
  • Identify, compile, and present company wide quality / process improvement KPI’s 


Who we are looking for:An experienced Quality Assurance Leader who will help lead the team in driving quality process improvements at Logic Supply. Someone who thrives in a fast growing industrial computer environment and is able to help lead the charge with the utilization of Continuous Improvement tools and techniques. A person who enjoys developing talent and providing growth opportunities for team members. A person who is capable of understanding the customer’s expectations, and proactively implementing sustainable process and procedures which exceed those expectations. 
This is you! 

  • You have a Bachelor's degree in business, engineering or other technical field or equivalent experience
  • You have 5 years of experience in Quality Assurance or related experience
  • You have helped to mentor and manage a team
  • You have a drive to accomplish complicated projects effectively
  • You have a strong commitment to department and company goals with quality in mind
  • You are a problem solver who can find creative and effective solutions to problems
  • You enjoy working with and communicating to different teams within an organization
  • You are a team player who loves juggling multiple tasks at a time, but provides deadline driven results to the company
  • You enjoy presenting to others and explaining what quality and Continuous Improvement are about
  • You are highly organized with a strong sense of detail 
  • You love technology and understand computer systems, components, and operating systems
  • You understand how LEAN Manufacturing Process and Value Stream mapping work within a business
  • You have an in depth knowledge of ISO9001:2015
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