Quality Assurance Manager

Industry: Energy & Utilities


8 - 10 years

Posted 33 days ago

A globally leading technology group, Heraeus is headquartered in Hanau, Germany. Founded in 1851, it is a family-owned portfolio company which traces its roots back to a pharmacy opened by the family in 1660. Today, Heraeus combines businesses in the environmental, energy, electronics, health, mobility and industrial applications sectors. In the 2017 financial year, the FORTUNE Global 500-listed company generated a total revenue of €21.8 billion. Our promise to about 13,000 employees is to enable them to develop their own ideas and to drive them forward.

Your Roles and Responsibilities

  • Draft quality assurance policies and procedures
  • Administers quality assurance program in accordance with the Heraeus Quality Standards
  • Maintains the Quality Management System and ensures ongoing compliance with the ISO 9001 standard
  • Interfaces with production daily to ensure proper execution of the company's quality assurance program
  • Investigate customer complaints and non-conformance
  • Maintains data collection system that provides information related to the quality of our products and systems
  • Prepare reports to communicate outcomes of quality activities
  • Evaluate audit findings and implement appropriate corrective actions and monitor risk management activities

Required for this role

  • Bachelor's Degree in Engineering or related field and a minimum of 8 years of experience in the manufacturing industry required
  • ISO 9001 Internal/Lead Auditor experience
  • Able to perform Risk Analysis
  • Knowledge of Microsoft applications and SAP
  • Knowledgeable in a variety of problem-solving techniques (root-cause, 8D, etc…)
  • Demonstrate a high level of integrity, professionalism and leadership ability
  • Exhibit a high level of motivation and initiative with the ability to meet deadlines