Quality Assurance Manager

BrassCraft   •  

Lancaster, TX

Industry: Manufacturing


5 - 7 years

Posted 175 days ago

This job is no longer available.

The Company:

Masco Corporation (NYSE: MAS), with sales revenue over $7 Billion, is a global leader in the design, manufacture and distribution of branded home improvement and building products. Our portfolio of industry-leading brands includes Behr® paint; BrassCraft®, Delta® and Hansgrohe® faucets, bath and shower fixtures; KraftMaid® and Merillat® cabinets; Milgard® windows and doors; and HotSpring® spas. We leverage our powerful brands across product categories, sales channels and geographies to create value for our customers and shareholders. For more information about Masco Corporation, visit masco.com.

Brasscraft Manufacturing Company is a leading manufacturer and distributor of high-quality water and gas flow control products, plumbing service and repair parts, and drain cleaning and plumbing hand tools for the new construction and repair/remodel markets. Headquartered in Novi, Michigan, Brasscraft supports a wide array of channel partners including wholesalers, retailers and specialty dealers, who serve residential and commercial markets across the Americas. Brasscraft has set the plumbing standard for 70 years, with industry leading brands including BrassCraft®, Plumbshop®, and Cobra®.


The Quality Manager is responsibilities for establishing, maintain and monitor adherence to the quality assurance system including: quality standards, inspection, test methods and procedures for the organization. Determine and recommend necessary inspection and test equipment required for incoming, in-process, and final product inspections. Establish and oversee various inspection and test procedures. Establish and coordinate the assembly of records necessary for quality control tracking, including charts, statistical analysis and reports. Planwork with direct reports, assist in determining causes for non-conforming materials and components, quality system failures, process scrap or rework. Work with department supervisors/managers to resolve quality problems.


  • Establish and maintain policy for documentation of all products
  • Reviews documentation before being sent to external customers
  • Implements ongoing quality improvement processesworking with interdepartmental teams
  • Anticipates, to the extent possible, program release problems and takes corrective action to resolve and achieve commitments.
  • Escalates issues to the Director of Operations and Director of Quality as needed
  • Drive a data based proactive quality culture in the plant
  • Evaluate, and oversee the monitoring of gages and measuring devices to detect non-conforming product
  • Ongoing observation of all in-process manufacturing levels and evaluation of their adherence to good and established quality standards
  • Constant evaluation, analysis, and continuous improvement of the present quality assurance system and procedures
  • Maintain history of records associated with listing agencies (CSA, IAPMO, and U.L.)
  • Form teams for analyzing corrective actions for defective materials
  • Determine disposition of scrap and/or rework
  • Prepare Production Part Approval Process (PPAP) paperwork for customers
  • Develop and supervise quality technician and quality auditors on a daily basis
  • Coordinate efforts with suppliers to support new product development efforts and improvements with existing products
  • Maintain Non-Conforming Material Review (NCMR) database for supply base
  • Follow up on safety procedures to prevent employee injury
  • Maintain good employee relations and communications
  • Performs other related duties as needed and assigned.


  • Bachelor Science in Degree
  • Minimum 5 years’ experience in Quality Assurance (metal working industry preferred) or High School Diploma and 10 years’ experience in the metal working industry
  • Excellent interpersonal and communication skills; and demonstrated successful ability to build positive partnerships, while working collaboratively with cross-functional business teams
  • Demonstrated successful ability to organize and prioritize work to ensure timely deadlines
  • Ability to function at a high level of effectiveness, flexibility, independence and initiative without daily interaction with management
  • Proficient computer skills required including Microsoft Office Suite
  • Should be familiar with fundamental State and Federal laws regarding employment including but not limited to: EEO, Discrimination, FLSA, OSHA, Workers Compensation, Harassment and FMLA
  • Must possess good planning, coaching, facilitating and coordinating skills
  • Must have a passion for developing and making others successful


  • ASQ certification (CQT or CQE)
  • Familiarity with the plumbing industry and products
  • Five years minimum supervisory experience in a related field