QA Manager in Toronto, ON

$100K - $150K(Ladders Estimates)

Veeva Systems Inc   •  

Toronto, ON M4E 3Y1

Industry: Enterprise Technology


Less than 5 years

Posted 56 days ago

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

The Role

Veeva Systems is looking for a QA Manager who likes to contribute to the day-to-day delivery of a mission critical SaaS offering. This is a hands-on position for delivering a quality SaaS product and customer success. To qualify, you need:

A great attitude, be adaptable when challenges arise and the ability to learn quickly

Attention to detail and ability to self-detect potential issues

Enthusiasm to take on responsibility and deliver great software products

Be a hands-on manager who takes pride in learning the ins and outs of the product they manage

What You'll Do

  • Manage the Vault Functional Team develop and enhance new feature and regression tests, including UI and API suites, and deliver the same for each sprint release
  • Day to day management of Functional QA team along with hands-on QA activities
  • Guide the Functional group on various processes and procedures that enhance productivity
  • Work with Automation Management and collaborate on automation roadmaps, as well as Product Managers and Development Managers on feature sprint planning and provide metrics on Functional testing progress
  • Work closely with Customer Support Manager on Production issues triaging


  • Qualified candidates must be knowledgeable about computer applications/systems/tools commonly used for release engineering aspects of a SaaS offering
  • 3+ years' experience managing team size of 6-12 QA engineers
  • Possess an excellent end-to-end understanding of QA processes, organization and techniques in order to drive quality into the product
  • Ability to anticipate organizational and technical issues, and the ability to provide detailed projections and post-mortems
  • Ability to be a technical QA manager, well versed in Java applications
  • Ability to generate precise and concise functional testing metrics and measures of quality
  • Ability to project, track, assess and report on adherence to these metrics
  • +3 years' experience working with product cross-functional teams in a leadership role using agile/iterative development methods
  • Qualified candidates should have completed a 4 year college degree. Preferred are educational backgrounds in Management Information Systems (MIS), Computer Information Systems (CIS), Computer Science (CS), or Mathematics

Nice to Have

  • Life sciences domain knowledge, especially the regulatory area, is a plus
  • Experience with Atlassian products like Jira is an advantage
  • Experience in a SaaS environment that has an agile development process is a huge plus

Perks & Benefits

  • Conveniently located in downtown Toronto
  • Snacks, beverages, and weekly catered lunches
  • Team events
  • Allocations for continuous learning & development
  • Health & wellness programs
  • Weekly yoga classes
  • Ping pong and other games

Valid Through: 2019-10-14