Continually review QA processes and test scripts to expand the audit process to match the continued enhancements.
Manage client escalations as needed.
Serve as subject matter expert on QA to consult with other areas of the firm.
Coach and develop QA Analysts to identify opportunities and help each colleague realize their potential.
Manage QA coverage of multiple web and mobile based projects.
Planning/organizing necessary test passes, staying on top of all important issues, help triaging bugs and driving issues to resolutions and keeping everyone aware of QA status.
Work with different teams (Engineering/PM/Operation) to collect necessary information to assure the QA coverage, and also provide feedback on quality issues.
Work with onsite and offshore team to set their priorities and remove their roadblocks to make sure sufficient coverage is done for the release.
Assess the status of the release, and help make sure that the release goes out on time with high quality level.
Create and support test dashboards/reports.
Demonstrate thought leadership by gaining full understanding of why we have the processes we do, understanding how each works across departments, and adapting to changes and improving our delivery model to clients.
5+ years of Software Testing and Quality Assurance Expertise focused on Web-based enterprise applications.
Bachelors Degree in Computer Science, Finance or Similar
Experience in SQL
Experience in Data, Financial or Tax Background preferred
Experience MS Office applications and/or other web-based software applications