QA Engineer - Internationalization

Esri   •  

Redlands, CA

Industry: Technology

  •  

Less than 5 years

Posted 32 days ago

Responsibilities

  • Educate, train, and support development teams on internationalization QA best practices and test strategies
  • Participate in developing training material and presentations to other product engineers in internationalization and localization (coding/testing guidelines, demos, seminars, etc.)
  • Help raise awareness of feature team members on internationalization by showing them how to test for internationalization
  • Help with triaging and prioritization of bugs; follow through with feature teams to make sure critical bugs are addressed in a timely manner
  • Identify and implement process enhancements to present excellent operational efficiency
  • Provide support to Technical Support team as needed
  • Help design tools that increase the use of automation in testing software for i18n issues
  • Coordinate testing and be the main point of contact with 3rd party QA vendors in testing our products in non-English environments 
  • Ship high-quality software for use in all supported non-English environments

Requirements

  • 2+ years of experience with software testing and development with Windows, web and mobile applications, or Linux
  • Understanding of software internationalization and localization process
  • Strong problem-solving skills
  • Ability to communicate and collaborate with internal and external teams
  • Excellent interpersonal skills and a "customer first" attitude
  • Bachelor’s in information technology, GIS, computer science, or related field, depending on position level

Recommended Qualifications

  • Experience working with 3rd party vendors to develop or test software products
  • Software programming and/or script development experience
  • Familiarity with GIS and/or Esri ArcGIS products
  • Scrum master certification and/or Agile development experience