QA Engineer - Documentation Framework

Esri   •  

Redlands, CA

Industry: Information Technology

  •  

Not Specified years

Posted 33 days ago

As a Product Engineer on our team you will have responsibilities ranging from web development and design, interfacing with colleagues to solve their problems, and performing QA tasks. We are looking for a customer centric individual who can use their exceptional multi-tasking and communication skills to make an immediate impact on documentation delivery and creation at Esri.


Responsibilities

  • Develop and manage tools and processes for efficient authoring, publishing, and translation of product content
  • Collaborate with developers and content owners to design, test, and validate enhancements to websites, content publishers, and supporting utilities
  • Create and execute robust test workflows across multiple browsers and platforms including Chrome, Firefox, IE, Windows, Linux, Android, and iOS
  • Establish and maintain baseline performance and quality bar for site deployments
  • Monitor health, performance, and usability of sites using web metrics and other tools
  • Support colleagues in their use of various technologies in our authoring/publishing stack, including GitHub, CSS frameworks, content management systems (CMS), XML editing tools, and QA tools
  • Troubleshoot and resolve content authoring and publishing issues
  • Manage and maintain GitHub repo workflows, including review and merge of changes, branch management, and builds

Requirements

  • Experience working with Python, HTML, JavaScript and CSS
  • Experience with web QA technologies such as Jenkins, Selenium, Cucumber, etc.
  • Ability to decompose complex problems and performing root cause analyses
  • Proven record of delivering quality customer service and solving problems
  • Excellent written and verbal communication skills
  • Self-motivated and have an interest in continuous learning
  • Bachelor's in computer science, GIS or a relevant technology field, depending on position level

Recommended Qualifications

  • Familiarity with search technologies such as Elasticsearch
  • Familiarity with web metric tools such as Google and Adobe Analytics