Public Programming and Events Manager

Industry: Hospitality & Recreation


5 - 7 years

Posted 53 days ago


The Opportunity. We are seeking a creative leader to advance the public experience at Naumkeag. Apply your passion for architecture, landscape design, gardening and hospitality to build a community which will support and celebrate one of Massachusetts’ most cherished historic properties.

What We Do. The Trustees of the Reservations was founded in 1891, is one of Massachusetts’ largest non-profits, and is the nation’s first conservation and preservation organization. To date, the Trustees has protected more than 50,000 acres, including 26,000+ acres on 117 reservations that are all open to the public. We are a nonprofit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and more than 60,000 member households.

Join Us. With its gracious 44 room house, magnificent gardens, and panoramic views, Naumkeag is a quintessential country estate of the Gilded Age that creates an unforgettable experience for visitors. The Naumkeag Public Programming and Events Manager is a unique opportunity for a creative leader to establish a cohesive set of programs that increases visitation and delivers premier educational and visitor experiences.

Our ideal Candidate. The successful candidate will be an energetic professional who has successfully worn many hats.

  • 5+ years of progressively responsibleexperience in cultural and/or natural resource interpretation, visitor engagement, education, marketing and/or hospitality with three years minimum as a manager or supervisor of staff
  • B.A. in a related field required
  • Demonstrated experience in program leadership, collaboration with internal and external partners, strategic planning, oral communication, presentations, persuasive writing, and training staff
  • Track record of conceptualizing, developing and managing creative program and events.
  • Experience with event and volunteer management, program development, budget management, marketing and public relations.

Key Responsibilities:

Enhance the Naumkeag Visitor Experience

  • Play a key role, alongside the General Manager, in developing the vision and direction of the entire estate
  • Manage all aspects of the visitor experience at entry, circulation, and exit
  • With the Guest Services and Retail Manager and General Manager, develop and implement new specialized tours, activities, self-guided experiences, and interpretive materials for visitors

Grow Visitation and Program Participation

  • In collaboration with the Guest Services and Retail Manager and membership department, develop a Membership Sales strategy that includes onsite member incentives, developing sales training for seasonal staff and meeting annual membership sales goals.
  • Work closely with the Marketing team to increase web, print and social mediapromotions for Naumkeag as a destination for multiple audiences in MA and beyond
  • Build upon current relationships and develop new partnerships to expand outreach and awareness of Naumkeag

Implement New Events and Programs

  • Assess and adapt landscape and house tour programs to provide memorable and distinctly unique tour experiences
  • Create new experiences at existing programs that are in line with the Trustees’ strategic plan and spirit of place
  • Increase program and event revenue


  • Salary commensurate with the position.

  • Medical, Dental and Vision insurance, with employer premium contributions ranging from 75% - 85% based on plan level.

  • Traditional and Roth 401K Retirement accounts available for employees to contribute to upon hire and a 5% employer match after one year of employment.

  • Three weeks of vacation time in the first year of employment, as well as 10 sick days, two personal days, 12 Holidays and one floating holiday per year. Four weeks of Paid Parental Leave following the birth or adoption of a child, after one year of employment.

  • Day of Service: employees take one regular work day per year to travel to another property to help with a specific project.

  • Day of Wonder: employees take one regular work day to explore a Trustees property.

  • Discounts and access to properties equivalent to a family membership to The Trustees.