Project Manager in Palo Alto, CA

$80K - $100K(Ladders Estimates)

Stanford Health Care   •  

Palo Alto, CA 94301

Industry: Hospitals & Medical Centers


5 - 7 years

Posted 55 days ago

Job Description

Located in the heart of Silicon Valley, Stanford Health Care's mission is to heal humanity through science and compassion, one patient at a time. The Facilities Services & Planning ("FS&P") division plays a key role in helping Stanford Health Care accomplish this mission. With a fast-paced, tech-savvy and lean culture that focuses on goals, metrics and continuous improvement, FS&P provides non-clinical operational support to Stanford Health Care and other Stanford Medicine entities to ensure safe and successful non-clinical operations 24/7 and plan for the organization's future facility needs.

The Business Operations & Strategic Initiatives department ("BOSI") provides centralized business management services to all departments within FS&P. This includes Transition Strategy, Hospitality, Site Support Services, Facilities Infrastructure & Safety, Engineering & Maintenance, Parking, Security, Contract Administration. BOSI provides centralized management of financial performance, operational metrics, process improvement initiatives, strategic planning, and resource utilization to 12 distinct business units that manage 86 cost centers with a total combined staff of over 1,250 and a budget of over $225 million.

Stanford Health Care is looking for an experienced Project Manager to join the BOSI department within FS&P. The Project Manager reports to the FS&P Administrative Director - Business Operations & Strategic Initiatives and Contracts. If you are interested in joining a nationally recognized health care system, please read the job description below and apply online.

The Project Manager leads key organization initiatives for Stanford Health Care. Project Managers are responsible for the coordination and completion of all aspects of project management on assigned projects, including, but not limited to, project scope, project schedule, project budget, project plans, facilitating meetings, documenting requirements, overseeing development, operational workflows, and implementation. Additionally, the Project Manager directs participants in compliance and regulatory alignment efforts.

Project Manager is responsible for identifying and resolving project issues, making sure the project progresses on schedule and on budget. The PM is the point of communication with stakeholders and is accountable for the project's success. The project manager must have good communication skills in acting as the liaison between the project team, subcontractor, customer, key stakeholders and senior leadership. The project manager has ultimate responsibility for project delivery. The project manager partners with the project/senior project coordinator to expedite project related tasks.

The job duties listed are typical examples of work performed by positions in this job classification, and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

· Delivers concurrent various sized projects to successful completion.

· Follows Transition Strategy standard work/processes, policies and processes, develops detailed project plans and completes required project documentation.

· Conduct project intake, develop project teams, define objectives and scope, document current and future-state processes, document risks and assumptions, and oversee development, operational workflows and implementation.

· Responsible for the coordination and completion of projects. Oversees all aspects of projects. Tracks milestones and anticipates deadlines, assigns responsibilities, and monitors and summarizes progress of project.

· Prepares reports and matrix for senior leadership regarding status of projects.

· Coordination with Transition Strategy Senior Operations Manager and BOSI manager on project budget targets, status and resolution of related issues.

· Provides input for tracking project budget targets (overall) and stays current on status (through BOSI coordination and knowledge of related PO's, vendor relationships).

· Conduct project kick-off meetings, communicate individual roles and project expectations, and in conjunction with the project/senior project coordinator serve as the initial point of contact for projects.

· Complete and manage detailed project plans using the designated project management tool.

· Utilize designated project management tool to report project status, manage issues, identify risks, and escalations.

· Develop and maintain effective relationships with project owners, operational leaders, business services, IT, vendors, and other project stakeholders.

· Support Senior Project Managers as back up on projects.

· Coordinate post-project review and lessons learned meetings following stabilization of projects.

· Provides leadership while the project coordinator positions the team and collaborates in project implementation.

· Balances both internal and external stakeholder interests to maintain alignment of the project outcomes.

· Incorporates Lean practices to effectively manage stakeholder and operational leader expectations.

· Understands customer requirements and manages the dynamics of these individuals.

· Define project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives.

· Provides project management for project activities to ensure that the project is completed in scope, on schedule, within budget.

· Working knowledge of foundational activities (i.e. facilities, patient care services, IT, business services, patient experience, operational efficiency, supply chain, engineering & maintenance, etc.)

· Develop effective and attainable workplans.

· Understanding of the building maintenance systems (BMS).

· Provide input and data information for project scope, schedule and budget.

· Identifies and pursues opportunities to optimize effectiveness.

· Develops and administers project reporting systems.

· Prepares and presents information concerning operational effectiveness.

· Organize, and delegate work to achieve desired outcomes.


· Ability to work independently and make sound decisions while meeting time sensitive deadlines.

· Ability to present facts and recommendations effectively in oral and written form.

· Ability to read, analyze, and interpret complex documents.

· Ability to write reports using original or innovative techniques or style.

· Ability to identify issues, risks, and escalations, assemble data, validate conclusions and incorporate resolutions.

· Ability to gain consensus among disparate groups.

· Ability to exercise judgment and demonstrate effectiveness in decision making occasions.

· Ability to manage a significant work load, prioritize projects appropriately and work independently.

· Advanced proficiency with MS Office Suite (Excel, Word, PowerPoint and Visio) and Microsoft SharePoint.

· Advanced ability to identify, develop and quantify any required corrective action plans.

· Basic experience with business case preparation and cost benefit analysis.

· Demonstrated track record of establishing priorities and meeting deadlines.


Required Bachelor's degree in a related field or years of applicable professional experience


Required experience

· Project leadership role(s), 5 years required.

· Program management leading mission-critical programs that involve significant organizational complexity.

· Leading large teams in a matrix management environment.

· Developing, implementing, and monitoring process improvement initiatives.

· Developing, implementing, managing and monitoring project management frameworks and methodologies.

· Developing and managing project budgets and process.

Licenses and Certifications

· PMP Certification preferred


Experience working in Healthcare and/or an Academic Medical Center.

Valid Through: 2019-10-14