Project Manager, Sales Operations in Chicago, IL

$80K - $100K(Ladders Estimates)

Groupon, Inc   •  

Chicago, IL 60601

Industry: Consumer Technology


Less than 5 years

Posted 55 days ago

Are you an inspiring leader? Are you passionate about helping teams make a bigger impact?

Groupon's mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences, and goods. In the process, we're positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

The Sales Operations team supports our Local Sales team of 400+ reps to acquire and retain great merchants onto our platform. Team members are passionate individuals who are eager to build relationships across the company and make an impact at Groupon. Comprised of Sales Rep Analytics, Tools and Process Improvement, Sales Transformation, Communication and Recognition, Lead Management, and Merchant Marketing, Sales Operations works closely together to ensure reps and managers have a consistent, informed, and high-energy environment to achieve their sales goals.

As a Project Manager on our Sales Operations team, you'll serve as a motivated and inspiring leader focused on ushering in cross-functional initiatives for our sales organization. You'll apply sound business judgment, use your premier strategy & operations chops, use data-driven insights to deliver strategic plans, and use your skills to, directly and indirectly, influence partners in order to make things happen.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping small businesses everywhere thrive. Does that sound like a compelling place to work?

You'll spend time on the following:

  • Support sales verticals and business partners with insights, tools, and project management support that lead to actionable and efficient strategic results
  • Evangelize a data-first approach in measuring success: establish reporting and analytics, tracking and monitoring of improvements against key performance metrics
  • Use data and business priorities to understand the size and scale of requests to recommend a course of action for partners
  • Interpret insights and visualize implementation within toolset while understanding boundaries of technical solution and priorities
  • Assist in strategy development and operational planning including project plans, analysis, and ad hoc requests
  • Document existing business processes and recommend enhancements to maximize value-driven activities for the sales team
  • Improve efficiency and automation for sales reps day to day job functions to create a focused approach to continuously improving core processes while actively identifying and eliminating efficiency gaps

We're excited about you if you have:

  • Bachelor's degree required, preferred degree in business
  • 3-5+ years of project management or operations experience
  • Knowledge of Salesforce and process mapping software (Lucid Chart, Visio, etc) are a plus
  • You have intermediate Excel experience
  • You are comfortable working in a cross-functional role
  • You have strong analytical and strategic thinking skills required
  • You are a self-starter, fast learner, and adaptive to working in a fast-paced environment with the ability to quickly pivot
  • You have strong communication skills, both written and verbal, with the ability and confidence to succinctly convey complex information to senior management
  • You have the capacity for creative problem solving and strategic thinking

Valid Through: 2019-10-14