Project Manager - Learning and Development

Salary depends on experience
Posted on 06/21/18
5 - 7 years experience
Hospitality & Recreation
Salary depends on experience
Posted on 06/21/18

The Project Manager is responsible for managing the end-to-end project planning and execution process for the Learning and Leadership Development organization.  This position will collaborate with various Learning and Development (L&D) teams, subject matter experts and stakeholders to identify project objectives and desired outcomes. This position ensures that resources are available for project milestones to meet required deliverables and deadlines in L&D. All duties are to be performed in accordance with departmental and MGM Resorts policies, practices and procedures.

  • Lead the development, implementation and improvement of Learning and Development processes required to design, deliver and evaluate programs in the Learning and Leadership Development organization.
  • Review, assess and determine if requests are in scope based on our operating model guidelines and determine the appropriate solutions for the requests.
  • Provide overall governance and oversight for all projects for the Learning and Leadership Development organization.
  • Manage and assess the overall project; break it down into logical/manageable pieces, analyze relationships/dependencies between pieces and identify critical path between pieces.
  • Effectively manage project scope by ensuring any changes to scope are documented and approved with project change request forms and escalates quickly when appropriate.
  • Partner with various L&D verticals and key stakeholders to complete project charter outlining scope, goals, deliverables, required resources, budget and timing.
  • Complete work breakdown structure to estimate effort required for each task for Learning and Development.
  • Effectively set priorities, understand critical path, can identify needs for and re-establish priorities as required.
  • Define risks and develop the executable risk mitigation strategy to redirect the project back on target.
  • Develop alternative courses of action and make timely decisions based on logical assumptions and reflect factual information.
  • Track and report on project milestones and provide status reports to team as needed.
  • Achieve operational objectives by contributing information and recommendations to strategic plans and reviews, prepare and complete action plans, identify trends, determine system improvements and implement change.
  • Leverage industry best practice-level project management methodologies and ensure new/modified practices or procedures are documented and effectively communicated to Learning and Development team, including internal controls-related procedures.
  • Determine how results will be measured and complete a post project evaluation to determine how well results were achieved; measure and report metrics, KPIs and service levels.
  • Consult with business and other resources to gain an understanding of industry trends and new initiatives; make recommendations to management regarding best practices, including adoption of new trends and initiatives.
  • Perform other job related duties as requested.

                                     

Required:

  • Bachelor’s degree in a related field; or equivalent education and work experience.
  • At least 6 years of experience leading, managing, and delivering projects on time and within budget.    
  • Previous experience working with project management tools.
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 

Preferred:

  • Master’s degree in a related field.
  • PMP Certification, Kaisen Project Management Certification or equivalent work experience in hospitality industry.
  • Previous experience working in a similar resort setting.
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