Project Manager I FT

TestAmerica Laboratories   •  

West Sacramento, CA

Industry: Energy & Environmental Services

  •  

Less than 5 years

Posted 341 days ago

Job Description

This is an entry level position into the area of project management. The Project Manager I (PM I) is accountable for coordinating and managing clients’ projects through all phases of  laboratory operations, including project set-up and maintenance, login review, communication of  analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities.

The PM I role fosters and develops client relationships in support of the CSO mission.

1. Project set-up
• Project review in LIMS
• Sets up project
• Adds any project notes (special reporting and invoicing instructions, etc.)
• Reviews project documentation (permits, SOW, QAPP, and purchase/task orders)
• Adds any project documentation to central repository (permits, SOW, QAPP, and purchase/task
orders)
• Sets up client for Total Access
• Manages purchase orders, task orders, contracts, and change order requests
• Verifies that lab compound lists and limits meet project requirements for new projects not
quoted
• Adds any project specific limits / lists to LIMS
• Deliverable assignment and delivery route
• For new projects not quoted, confirms that EDD format is available (deliverable assignment and delivery route). Submits a helpdesk ticket for any new formats needed.
• Communicates project details to operations
• Initiates project kick off call with client and pertinent staff, if needed
• Engages work share labs, service centers, and non-TA locations as needed for new projects not quoted
• Works with operations to ensure adequate capacity for incoming work (forecasting)
• Provides updates to operations on upcoming work
• Familiarity with state and national program requirements as it pertains to work mix
2. Sample Receipt
• Communicates any issues to clients for duration of project
• Manages incoming work for Rush and short holds
3. Reporting
• Client specific report requirements
• Reviews job list daily and manages due dates
• Communicates any expected delays to clients before the job due date
• Confirms any data anomalies (filtered > dissolved, deviations from historicals, etc.) with operations before submitting to client
4. Invoicing
• Sets up delivery route
5. Client set-up
• Work with CSM to communicate lab capabilities to the client
6. Account Maintenance
• Follow up calls and visits with clients
• Provides technical support as needed
• Uses company resources to follow up on client requests
• Familiarity with company capabilities and key contacts
• Forward opportunities and leads to sales
• Forecasts upcoming work
• Asks for the next opportunity
• Area of responsibility (air, regulations, etc.)

Job Requirements

Education:
• BS/BA in Chemistry/Sciences or related field (four years related experience may substitute for
a degree

Experience:
• 6 months of client-relationship/customer service experience
• Prefer some bench chemist or field experience
• Requires additional lab training in methods and QA across multiple departments

Knowledge
• TestAmerica services, products, testing capabilities, technology, production, and support
systems
• Program specifications and laboratory procedures
• Environmental regulations
• Process improvement methods
• QA program plan
• Contract compliance
• Laboratory methods and techniques
• Basic knowledge of the LIMS

Skills
• Strong interpersonal, communication and problem solving skills
• Effective time management
• Strong organizational skills
• Leadership skills
• Computer skills – using routine software applications such as Outlook, Office, Excel, Word, Access, and PowerPoint.