Project Manager, Global Learning Servcies in Raleigh, NC

$100K - $150K(Ladders Estimates)

Red Hat   •  

Raleigh, NC 27601

Industry: Information Technology


5 - 7 years

Posted 54 days ago

Job summary

Help us increase Red Hat Training brand awareness, encourage peer-to-peer learning, and promote customer loyalty. Red Hat's Global Learning Services team is looking for a Project Manager to join us in Raleigh, NC. In this role, you will help support the Red Hat Academy Program. You'll actively manage cross-functional projects that are global and diverse in nature. As a Project Manager, you will also recruit and manage partners, support regional teams to meet their objectives, recommend opportunities to grow the Red Hat Academy program, develop new and improve existing operational processes, and ensure that we deliver a high-quality academic program.

Primary job responsibilities

  • Assist Red Hat Academy's global program owner to achieve program goals
  • Develop opportunities to expand the Red Hat Academy program
  • Initiate projects effectively to include development and presentation of project kickoffs internally and with partners
  • Actively manage diverse projects to successful completion from initiation, through delivery, to closure with minimal supervision through integration of various project management tools
  • Implement ongoing performance improvements to ensure better quality, increased efficiencies, and improved user experience
  • Define processes and metrics to guide and measure consumption and quality of the Red Hat Academy program
  • Plan, schedule, monitor, and report on activities related to each project
  • Through meetings and progress measurement activity, coordinate cross-functional teams which bring distinct, specific projects to completion both on time and within budget
  • Create awareness of the the Red Hat Academy program through presentations and other collateral to both internal and external audiences both online and at conferences
  • Define and implement guidelines and processes to prevent abuse of program benefits
  • Develop and maintain collateral to support the Red Hat Academy program
  • Define, develop, generate, maintain, and report metrics that measure the success of the Red Hat Academy program both qualitatively and quantitatively
  • Ensure adherence to legally binding requirements

Required skills

  • Bachelor's degree in business administration, marketing, or communications with demonstrated technical expertise
  • Experienced project management professional with a full understanding of industry standard project management methods
  • Certification at the Project Management Institute (PMI) or Project Management Professional (PMP) level or equivalent
  • Excellent written and verbal communication, interpersonal, presentation, and leadership skills, analytical abilities, and business judgment
  • Ability to work globally outside normal business hours
  • 5+ years of experience working as a project manager for IT training-based projects
  • Ability to coordinate necessary internal and external groups to create business plans
  • Ability to effectively communicate concepts and initiatives in a compelling manner to audiences of varying size and background
  • Comfortable working in a collaborative environment; good team leadership skills
  • Excellent analytical, problem-solving, and creative thinking skills
  • Experience working as a program or project manager in an IT academy program offered by a software or technology vendors is a big plus

Valid Through: 2019-10-17