Project Manager, Global Client Contracting at Deloitte in Philadelphia, PA

Negotiating complex multi-country contracts with our clients quickly and effectively is highly challenging; and critical to our success. It is a necessary step to unlocking major opportunities and enabling Deloitte’s continuing growth. Our Global Client Contracting Program Managers play a vital role in meeting this challenge; driving the leadership alignment, necessary infrastructure, special projects, program analytics, communications, and program management to support the network of contracting resources and successful completion of negotiations for global master services agreements (MSAs) or other complex deals. The Global Client Contracting Program Manager is a partner to our Global Easier team, network of contracting resources, Global Clients & Industries resources, and Global Businesses. The client negotiations often involve most or all our services across multiple countries, which may have different legal systems and regulations and be served by different Deloitte member firms.

The experienced manager will perform the following key responsibilities:

• Lead and manage a variety of special and ongoing projects related to GCC’s wider role to manage our network and improve the quality and speed of global client contracting. Main activities include but are not limited to:
• Manage and successfully deliver required program support (e.g., leadership dashboards, development and sharing of leading practices, support of network training and development, special projects, strategy support, scope management, other analytics)
• Manage and support successful engagement of Global and MF leaders involved in global client contracting matters, including revisions and alignment process for MF Standards
• Collaborate with other global Easier team members, enabling all team members for success
• Support, as able, the GCC team on global contract negotiations by playing a coordination role between all Deloitte internal parties involved to achieve a successful contract negotiation.
• Stay current on Deloitte Member Firms, services offered, unique contracting requirements, and emerging issues/trends

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Who you'll work with:

Global Businesses, Global Clients & Industries, and other Global Enabling Areas: Global Client Contracting is at the intersection of multiple stakeholders, who all work together to enable our sales process and allow our GLCSPs as our “clients” to be successful. To do this, you will need to both deliver the required work, serve with an unrelenting focus on our account success, and manage our stakeholders’ expectations effectively.

GLCSPs, Account Teams and other stakeholders in Individual Client Negotiations: GLCSPs are our “clients”, and it will be your role to help them to be successful. To do this, you will also need to work closely with the lead negotiator and other key individuals working on each negotiation.

Global Easier team members: There are three Regional Easier Teams (Americas, Asia Pacific, and EMEA) which make up Global Easier. On global negotiations, you will need to work closely with colleagues in other regions to enable success.

Other Global Client Contracting Program Support team: The Global Client Contracting (GCC) Program Support team enables the GCC processes, tools, and other program-level activities to be completed, like monitoring key performance indicators and communicates with leadership and the GCC network.

How you'll grow: Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive: Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate Citizenship: Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

They will have the following qualifications:

• Minimum 5 years of consulting or program leadership experience in professional services, demonstrating a strong client service mindset and related competencies (e.g., focused client impact, effective communications with all levels of organization, etc.)
• Demonstrated project management experience in high pressure environment where the development of long-term, sustainable relationships is paramount
• Demonstrated ability to manage several projects simultaneously while delivering outstanding quality and meeting established deadlines