$80K - $100K(Ladders Estimates)
What You'll Do
You will leverage your project management and PMI process experience while applying Cisco's considerable technical knowledge solving problems and driving Customer Success. Cisco's Customer Experience organization provides key network related technical and process subject matter experts to our global customers.
We leverage the PMI Project Processes to ensure our commitments are well managed and the services are delivered to a high level of customer satisfaction. This includes initiating, planning, tracking (schedule and finance), execution monitor and control and closing out project efforts.
Plan, execute and close projects successfully for our customers while handling scope, timelines, financials, communications and other activities necessary for successful project managementManage internal and external expectations and communications in regards to delivery, performance and customer happiness
Demonstrate excellent communications capabilities, business insight and resource management without functional authority
Who You'll Work With
Are you ready for the next wave? Here, you'll be managing large or strategic, or multiple large deployments for our web-based customers while you work hand in hand with some of the brightest people in Cisco.
These projects utilize existing or new Cisco technologies, multiple third party vendors and cross multiple functions, have high organization visibility and may include multiple locations or Regions. You will be managing multiple critical projects in tight time frames for mission critical network deployments for some of Cisco's most exciting customers.
Who You Are
You manage customer-facing network technology (design, implementation and support) projects for Cisco customers. You apply your Project Management Profession (PMP) certified knowledge and experience to ensure high customer satisfaction fulfilling our customers' requirements. All five project processes are leveraged to ensure predictable and successful outcomes. You'll identify and resolve complex problems that impact strategic direction for our customer and Cisco. You will work with a high level of network expertise across multiple organizations. Independence and a "take-charge" approach are welcomed as our customer expects the best from Cisco.
Our minimum requirements for this role:
Under-graduate degree (helpful if Business, Engineering, Computer Science or other related discipline) desired.
5+ years active Project Management experience.
MBA preferred in the technology field.
Experience managing projects and programs.
Fluent Microsoft Office products including use of EXCEL, WORD, POWERPOINT, MS Project and Project & Program accounting system
Experience with project level accounting (cost and revenue).
Valid Through: 2019-11-7