Project Manager - Business Process Optimization

Presidio   •  

Irving, TX

Industry: Technical Services


5 - 7 years

Posted 35 days ago

Job Details


Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for middle-market customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2018, we serve approximately 8,000 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $2.8 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. Presidio is majority owned by affiliates of investment funds managed by affiliates of Apollo Global Management, LLC (NYSE:APO).


  • Conduct planning and development meetings as necessary to develop company optimization projects standards and specifications
  • Work with department stakeholders to develop robust scope of work and/or business cases for new BPO projects
  • Review scope of work with customer to ensure project integrity and communicate internal customers' responsibilities to ensure they are an active participant as required to assure project success.
  • Establish and manage to specific project milestones.
  • Determine appropriate project team staffing requirements and ensure requirements are adequately met.
  • Communicate goals, objectives, and internal customer expectations to project team members
  • Coordinate events and act as the central point of contact for internal and external resources including the customer while communicating project status and risk analysis to internal customers' and Presidio management regularly throughout the project.
  • Establish goals and objectives, scope of work, implementation plan and time frames, and implementation team responsibilities for the project.
  • Supervise and ensure quality implementation by internal and external resources including contracted professional services.
  • Manage project risks to resolve jeopardy conditions adversely affecting on-time performance, ROI or internal customer satisfaction.
  • As project nears completion, create cut list of outstanding work to be done in order to manage timely and mutually satisfactory project closure

Required Skills:

  • Bachelor's degree or equivalent experience and/or military experience.
  • 7 years Project Management experience
  • 5 years of Business Process Management experience
  • PMP Certification preferred


Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal. Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.




Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


Team Player: Works well as a member of a group

Functional Expert: Considered a thought leader on a subject



Self-Starter: Inspired to perform without outside help

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Licenses & Certifications



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.