Project Advisor - Technical Solutions - NA at Ross Video in Ottawa, ON

WHY WORK AT ROSS VIDEO?

We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results.

If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible.

If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Project Adviser – Technical Solutions North America

At Ross Video, we are Living Live! We are at the cutting edge of Live Video production, powering much of the world’s most compelling Live Events with our Smart Production Solutions. We are looking for a dynamic, highly motivated sales professional to join our Technical Solutions – North America team.

The Project Adviser – Technical Solution role is a hands-on customer facing role that plays an active part in helping the Technical Solutions team gain visibility and reporting for ongoing projects through the sales process. This successful candidate will have both inter-team duties and be outward facing to create a rapport with existing business partners through our distribution channel and end users that use distribution for procurement.

The Project Adviser works within Technical Solutions Team, ensuring pre-sale activities stay on task when requiring technical collaboration and project management personnel. This resource will be a bridge for Project Management and technical resources along with other departments such as Inside Sales, Order Management, and other key departments within Ross Video. The person will also assist with maintaining technical details of our products used by the team, other departments, and business partners as well as driving key opportunities with end users and authorized business partners.

You must bring integrity, energy, passion, and superb communications skills.

This position is based in Ross Video’s Ottawa office, with occasional travel to sales events and industry conferences.

What we offer

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video family, and we’ve got a pretty energizing environment here.

Some of the things you will work on:

• Work collaboratively with the regionally based Sales Managers and Inside Sales representatives to determine and implement opportunity specific sales approaches guided by the Ross Way to Sell.
• Assist the North America Technical Solution Team with identifying upcoming projects requiring technical resources and project management assignments.
• Help with day to day activities to support the Technical Solutions Team providing guidance to re-sellers through distribution channels, system integrators and clients to facilitate the purchase of Ross solutions.
• Manage monthly project pipeline review activities to ensure proper coverage across the team.
• Develop reporting within the corporate CRM system and Project Management tools for at a glance status day to day.
• Maintain accurate customer data within the corporate CRM solution
• Assist in resolution of customer complaints regarding equipment, supplies, and services.

You should have:

• University degree in Business Administration, or related discipline and/or equivalent work experience.
• Minimum 5 years’ experience in a complex sales environment.
• Experience in RFP responses
• Ability to build and maintain lasting relationships with consultants, customers, and business partners.
• Exceptional communication and presentation skills.
• Highly proficient with Microsoft Office Suite (Excel, Word, etc.).
• Highly proficient with customer relationship management (CRM) software such as Salesforce.com.
• Experience with Solution Sales.
• Experience Selling Live Video Production software and hardware an asset.
• Excellent problem identification and objection resolution skills.
• Ability to work in a fast paced, dynamic environment.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Desire to constructively contribute to a team environment.