Programmer/ Developer - Pega Senior System Analyst (SSA)

The Capgemini Digital Customer Experience (DCX) practice specializes in driving business value and customer engagement at each stage of the customer journey from marketing and sales to commerce and service. By combining validated methodologies, deep technical expertise, design and strategy, its dedicated teams take an integrated approach to addressing the total experience, for both customers and employees. By crafting immersive experiences that engage and convert, brands can realize their CX vision and get the future they want.

Job description:

• Experience in developing Pega BPM applications

• Experience in Pega CS framework is preferable

• Experience in Troubleshooting application issues, coding bugs, and bottlenecks.

• CSSA certified

KEY RESPONSIBILITIES:

• 3-5 years experienced Pega Developer
• Pega PRPC version 8.1 platform experience (Preferred), PRPC version 7.x platform experience (required)
• Experience with process methodology, development methodologies (Agile, SDLC, Iterative, Waterfall) strongly preferred.
• Excellent object-oriented analysis and design skills and system integration skills.
• Pega Certified Senior System Architect (required - v7 or above)
• Experience crafting and developing process-based solutions in PEGA
• Ability to collaborate & come up with solution for given requirements in PEGA
• Experience in various rules and features like case type, Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors and SOAP Services etc.
• Experience in full PRPC implementation cycle including enterprise Class Structure design and Rulesets, Branching design
• Perform code reviews and ensure compliance with application quality, coding, UI and Corporate standards, including review alert logs, running pre-flight and PAL.
• Implement standard processes in PEGA architecture / design / coding
• Good communication, problem-solving and troubleshooting skills
• Should be proficient with PEGA Log analysis, Splunk log analysis (added advantage), exception management
• Ability to work on production support issues will be an added advantage

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.