- Continuously refine and expand the PULSE learning suite with new monitoring approaches and methods used by CCP programs, and with audio/video-recordings of real-time monitoring and adaptive management examples, tools, case studies and other innovative monitoring resources, for sharing and use through PULSE.
- Coordinate needed revisions and updates to all components of the PULSE platform (such as learning content, indicator bank, general narratives, tools etc.) and web site.
- Coordinate with CCP management and research to identify additional monitoring data to collect, decide how to use them, and how to effectively share within CCP and with outside communities/groups.
- Work with M&E focal persons (in-country and HQ) to identify program-specific indicators to be integrated with CCP Global.
- Respond individually and structurally to feedback from PULSE users, regarding their experiences, needs, and suggestions for improvement, to the PULSE platform.
- Coordinate orientations to PULSE and training for new staff in all CCP offices as needed.
- Keep current on new developments within the DHIS2/global digital monitoring and evaluation community and incorporate new learnings into PULSE.
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- User Management
- Administratively manage the user interface of the DHIS2 platform
- Define and update user groups and roles, trouble shoot user access issues, and ensure a secure user database with login, passwords, role, groups, and organization units assigned.
- Assign and/or create new datasets and organization units and permissions for new projects.
- Coordinate with HQ and country-level offices on the development of country-level DHIS2 instances, and ensure proper interface of country instances with CCP Global.
- Develop and maintain organizational "standards" and guidance for creating, operationalizing, and maintaining new instances to allow for adequate communication and seamless interface with CCP Global.
- Coordinate with BAO, CommCare, and other data visualization platforms when needed, to resolve interoperability issues between the CCP Global platform and non-DHIS2 monitoring platforms.
- Provide detailed oversight to ensure that dashboards are set up correctly and have information that is current, and for troubleshooting issues that develop on each instance.
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- Hosting
- Collaborate with the DHIS2 host vendor to ensure continuous and smooth operation of the CCP DHIS2 program monitoring and visualization platform.
- Identify the need for, and request a refresh of the CCP Global DHIS2 development instance as needed.
- Schedule routine maintenance tasks for CCP Global and country-level monitoring instances as needed including installation of software upgrades for efficient operations.
- Troubleshoot with host vendor any system issues with the development and live servers.
- Query and interact with DHIS2 community to keep abreast of issues and recommended solutions, and take action when needed to ensure smooth operation of CCP Global platform.
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- Country-level Data
- Maintain a list of the M&E focal persons and user information for each CCP project.
- Track expected data entry to maintain timely reporting, and accurate results and data visualizations.
- Provide technical support to the M&E staff in each project, running data checks, overseeing routine reporting deadlines, and other related tasks.
- Integrate program rules as needed to data entry screens to ensure high quality data.
- Investigate, problem solve, and resolve data quality issues.
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- Ongoing configuration
- Update CCP Global platform as needed to align with CCP project needs, strategic information, and business development.
- Add new organization units, data elements, and disaggregates, and create new data sets with attributes and indicators, for new projects and health areas.
- Maintain organizational "best practice" conventions for naming, instance organization, user roles, org unit registration, and other related tasks.
- Acquire and import shapefiles for geospatial visualizations of CCP global data.
- Create data visualization outputs (tables, graphs, maps) and customized dashboards for specific audiences and business development, as needed.
- Create dashboards customized for specific audiences and managing sharing settings.
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- Integrations
- Work with M&E focal persons (in-country, HQ) to ensure technical integration/interoperability between instances and other possible data sources.
- Create new and maintain existing CCP Global server and data integration routes for current and new SOWs, using correct push URL and user credentials.
- Troubleshoot integration and interoperability issues between PULSE and project platforms
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Minimum Qualifications
Masters Degree (MPS, MSc., MSPH) in communication, public health, or related behavioral science with at least eight years of relevant practical M&E experience.
Five (5) years relevant international experience conducting or managing program monitoring activities in developing country settings.
Experience with data management platforms including DHIS2 and/or CommCare.