Program Operations Manager

Universal Studios   •  

Englewood Cliffs, NJ

Industry: Media


Less than 5 years

Posted 29 days ago


A Program Operations Manager (POM) is needed to be the liaison between the network’s programming groups and the NOC Operations facility, fulfilling their creative and scheduling needs/requests while insuring on-air reliability.
Job Duties

  • Act as the primary contact for the network’s Programming Groups. 
  • Manage materials of programs and re-airs – this includes coordination of program delivery, by file delivery or baseband feed. 
  • Coordinate quality control screening, version control and file completion for on-air playout.
  • Understand any and all additional technical services and applications required, including Media Broker, WebScheduler & OTTO.
  • Coordinate program format adjustments with the Traffic, On-Air Scheduling and the Network Programming Groups.
  • Schedule all taped programs in WebScheduler based on the programming grids.
  • Act as primary point of escalation for programming changes, content issues, and special program requests.
  • Work with the operations specialist on secondary distribution needs for network and will be expected to learn and provide support for secondary distribution workflows.


Basic Qualifications

  • 3 yr experience in a broadcast environment.
  • 2 yr work experience showing strong computer, communication, and facilitation skills
  • 2 yr experience with varied program content
  • 2 yr work experience in a fast-paced environment requiring troubleshooting, process skills, and exhibiting an ability to adapt to changing scenarios
  • A track record of meeting or exceeding performance expectations.

    Additional Job Requirements
  • Interested candidate must submit a resume/CV through to be considered (note job #:44543BR)
  • Must be willing to work in New Jersey
  • Willingness to work overtime, on weekends and holidays with short notice
  • Must be “on call” 24 hours a day / 7 days a week

Desired Characteristics

  • Ability to work under pressure with great attention to detail.
  • Bachelors or 2 yeardegree in Communications or Media.
  • Experience, understanding and knowledge of digital broadcast and production technical systems, standards and processes
  • Excellent communication and interpersonal skills.