Program Manager

World Wide Technology   •  

Kansas City, MO

Industry: Professional, Scientific & Technical Services


11 - 15 years

Posted 30 days ago

Requirements/Job DutiesRESPONSIBILITIES:

  • Overall responsibility for the Program P&L to ensure good financial performance
  • Ensuring customer satisfaction and SLA's are met
  • Ongoing continuous improvement in program value to customer and financial performance
  • Maintain communication with client executive sponsors and managers of the program
  • Maintain communication with suppliers as appropriate in support of the program
  • Incremental business development that extends the program and/or identifies new business opportunities with the customer
  • Manage schedule, scope and milestone performance of the program
  • Manage the day-to-day program/projects as needed to grow the business
  • Manage major issue resolution and risk mitigation
  • Manage WWT cross functional issues. Ensure all functions within WWT are performing to program expectations



  • Minimum ten years of Project Management experience. PMP certification is required
  • Bachelor's Degree; Master's Degree preferred
  • Project Management training in at least two (2) Technology Areas related to the program are preferred
  • One to three years prior sales/business development experience is preferred
  • Excellent understanding of financialprocesses. Able to create proformas, track project metrics, forecast future trends and manage change
  • Excellent understanding of the contract process. Able to manage contractmodifications, control the impact to a program, and take the lead for negotiations on contract scope, cost and schedule
  • Good understanding of Supply Chain processes
  • Ability to work independently and aggressively track to project timelines
  • Strong team skills
  • Strong communication skills (written, verbal, and presentation)