Program Manager

Salary depends on experience
Posted on 10/16/17
11 - 15 years experience
IT Consulting/Services
Salary depends on experience
Posted on 10/16/17

World Wide Technology, Inc. currently has an opportunity available for a Program Manager within the Professional Services Department. This Program Management role will be based in the Denver, CO area.  A minimum of five years experience in a Professional Services environment is required.


  • Overall responsibility for the Program P&L to ensure good financial performance
  • Ensuring customer satisfaction and SLA’s are met
  • Ongoing continuous improvement in program value to customer and financial performance
  • Maintain communication with client executive sponsors and managers of the program
  • Maintain communication with suppliers as appropriate in support of the program
  • Incremental business development that extends the program and/or identifies new business opportunities with the customer
  • Manage schedule, scope and milestone performance of the program
  • Manage the day-to-day program/projects as needed to grow the business
  • Manage major issue resolution and risk mitigation
  • Manage WWT cross functional issues.  Ensure all functions within WWT are performing to program expectations


  • Minimum ten years of Project Management experience.  PMP certification is required
  • Bachelor’s Degree; Master’s Degreepreferred
  • Project Management training in at least two (2) Technology Areas related to the program are preferred
  • One to three years prior sales/business development experience is preferred
  • Excellent understanding of financial processes.  Able to create proformas, track project metrics, forecast future trends and manage change
  • Excellent understanding of the contract process.  Able to manage contract modifications, control the impact to a program, and take the lead for negotiations on contract scope, cost and schedule
  • Good understanding of Supply Chain processes
  • Ability to work independently and aggressively track to project timelines
  • Strong team skills
  • Strong communication skills (written, verbal, and presentation)


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