Program Manager

United Technologies   •  

Mebane, NC

Industry: Transportation


5 - 7 years

Posted 169 days ago

This job is no longer available.


UTC Climate, Controls & Security is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. UTC Climate, Controls & Security is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.


Under the guidance of the Engineering Suppression Leader, the Program Manager delivers a best practice commercially focused product engineering service to WKPE and as appropriate, other UTC operating companies within the Fire Protection Systems (FPS), USA region.

Key relationships internally include strong working relationships with employees at all levels across the Fire businesses including quality, engineering, supply chain, manufacturing, customer service and product management. Specifically the Kidde Matamoros extinguisher factory based in Mexico.

Major Job Functions / Area of expertise:

  • Responsible for program management of strategic programs for WKPE and cross-functional business processes
  • Ability to work in a fast-paced environment while demonstrating leadership, decision-making abilities and technical aptitude to lead cross functional projects that meet stakeholder needs
  • Foundational skills for this role include program and project management, public speaking, general engineering aptitude and business management skills

Other Key Activities / General Responsibilities:

  • Work closely with cross functional business units to provide program management of WKPE specific programs and projects
  • Manage programs and projects to deliver the appropriate project scope on schedule, within budget and with acceptable quality
  • Evaluate risks and develop mitigation plans to minimize or address those risks
  • Perform resource forecasting, planning and management
  • Facilitate communication across multiple internal functions and departments to ensure priorities are aligned
  • Coordinate, manage and deliver executive report-outs
  • Ensure that the Voice of the Customer is developed and adhered to during project development
  • Obtain alignment and buy-in from all relevant stakeholders
  • Participate on quality clinics and defect reporting
  • Assist in and facilitate process improvement workshops such as Kaizen events and Value Stream Mapping events
  • Proactively promote continuous improvement to improve product quality


  • This role requires a good mastery of the English language, and strong interpersonal skills.
  • Experience dealing with Product and Quality Management Systems
  • Knowledge of good engineering practices e.g. Design and Process FMEA
  • Experience of quality tools such as Six Sigma, 5S, Kaizen or other
  • Competency with MS Office software, specifically MS Project
  • Experience with managing complex, cross-functional projects involving manufacturing of technical products
  • Experience preferably in HVAC, automotive or fire equipment industries
  • Quality driven, self-sufficient, customer oriented
  • Ability to collect, review and synthesize data and report results to stakeholders effectively verbally and in written form
  • Ability to identify needs of the organization and/or customer, articulate necessary proposals and see projects through to completion
  • Team oriented
  • Presentation and training experience, preferably with audiences of varying group sizes, technical skill levels and levels of business responsibilities
  • Must have a clear understanding of basic marketing principles
  • Highly organized with strong attention to detail, while also able to manage multiple priorities
  • A self-motivated individual focused on delivering within defined deadlines
  • Strong oral and written communication skills
  • Good risk management skills, good judgement in identifying which issues to escalate to leadership
  • Good time management, planning and organisational skills with a high level of attention to detail
  • Hands on approach, quick learner, problem solving, team member, and co-ordinator
  • Quickly absorbs product knowledge / proactive self-learner of fire safety and security standards
  • Able to regularly travel within and outside the USA, including travel to Kidde Matamoros facility and suppliers in China


  • BA/BS degree with 6-10 years' experience
  • MA/BMSdegree with 4-7 years' experience
  • Program/Project Management training/certificate (PMP from PMI) or significant practical experience
  • Alternatively combination of degree and experience will be considered

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job ID 67545BR