Program Manager - Telecom OSS / BSS


Boston, MA

Industry: Technology


Not Specified years

Posted 154 days ago

  by    Cynet Sytems

This job is no longer available.

We are looking for Program Manager - Telecom OSS / BSS for our client in Boston, MA

Job Title: Program Manager - Telecom OSS / BSS

Job Location: Boston, MA

Job Type: Contract - 12 Months / Contract to Hire / Direct Hire

Job Description:

  • The Transformation Steering Program Manager is responsible for the day to day program level management of the projects within transformation area.  
  • The SPM coordinate, monitor and report on the scheduling, budget, and overall performance of their assigned steering program.  
  • The SPM educates them self on the entire project portfolio and understands how their program contributes to the overall strategic plans of the company.  
  • It is the SPM responsibility to ensure that the Project Managers (as well as others within their supporting organizations) understand the TPMO-Transformation Project Management process and have the support they need to be successful.  

Business Case Development:

Assists the business with the project submission process:

  • Working with the business managers to understand their needs
  • Completing Cost Benefit Analysis and developing Business Cases with requesting organizations
  • Writing Charters
  • Identifying Stakeholders; departmental impact analysis

Project Alignment to Strategic Goals:

  • Monitor Executive Team expectations
  • Monitor strategic visions for the departments impacted by your program; understand where they are headed and why
  • Guide Steering Committee agendas to align with departmental and corporate strategies
  • Understand the business financial planning targets 
  • Follow up, ask questions, ensure projects are aligned to goals
  • Understand scope of projects across the portfolio to assist with cross-departmental planning

Perform Project Prioritization Efforts:

  • Ensure project rankings are aligned with the Steering Committee expectations
  • Manage each program's projects within the phases of the Portfolio (In queue, budgeted, etc.)
  • Validate resourcing and budget needs against financial/business planning targets; timeline the "In Queue" based on priority
  • Ensure CBAs include all needs to meet expected targets (ie, 3rd party costs, T&E, etc.)
  • Individual PM and Project Support

Initiate projects:

  • Ensure Scope/Charter is locked down and approved
  • Validate all information is entered in PPM (charter, stakeholders, financials, prioritization, etc.)
  • Validate PMs have all information for success
  • Validate Project Sponsor is aligned to expectations 

Monitor projects: 

  • Proper kickoff and communication
  • Resource availability and/or issues
  • Executable schedule that is being maintained; track deliverables
  • Consistent status reporting
  • Managed budget
  • Changes are properly tracked; change control where applicable
  • Closing is managed; to include post deployment functions, lessons learned, etc.

Audit Projects:

  • Project plan; communication, management, test, train, rollout, etc.
  • Project schedule
  • Project budget

Program Budget Management:

  • Weekly Capex monitoring
  • Attend weekly meetings to validate forecast, etc.
  • Ensure the project spending matches CBAs

Monthly True-up:

  • Confirm monthly financial reporting is accurate
  • Fix discrepancies as they arise

Executive Level Status Reporting:

  • Program Dashboards
  • Provide program level status for each executive staff meeting 

Change Controls:

  • Assist with impact analysis assessments for change control purposes (validate the impact of what is changing across all stakeholder teams)
  • Push change controls through the signoff and approval process
  • Validate additional budget is available; where applicable, through capex and opex financialprocesses
  • Ensure all changes are properly communicated and managed

Close Reports:

  • Push close reports through the signoff and approval process
  • Monitor projects post close to validate proper support, tracking, and measurements are in place
  • Provide post closure financials to TPMO Finance for tracking and Executive reporting

TPMO Team Participation:

  • Evolve the Transformation PMO
  • Processes
  • Reporting
  • Tools

Improve the skill sets of the Project Managers and project team members:

  • Training
  • Coaching
  • Mentoring
  • Attend weekly status and process meetings
  • Communicate all important project information to each member of the PMO as FYI, etc.
  • Work as a team to solve project issues and support the overall TelePacific strategy and corporate targets