Program Manager - Payments Modernisation - EWP Migration in Toronto, ON

$150K - $200K(Ladders Estimates)

Bank of Montreal   •  

Toronto, ON M4E 3Y1

Industry: Finance & Insurance


11 - 15 years

Posted 56 days ago

Candidates to lead the BESS/EWP Migration project will possess:

  • Experience in managing very large and complex initiatives in the financial industry: development, enterprise wide testing, and deployment
  • Ability to work and lead at the senior levels across multiple pillars, as well as the ability
  • Willingness to get into the thick of things to support the multiple deliveries and resolve issues
  • Leadership and responsibility for own team in the delivery of the project and business pillar requirements.

Key Accountabilities:

  • Has end to end accountability for the successful completion of the program/project. Directs and coordinates team members in creation of program/project deliverables. Works with HR and Communications stakeholders to drive change, talent, and communications planning.
  • Possesses an understanding of multiple LOBs and directs sub-project managers, business and technology resources, user groups, internal and external consultants, and contractors and vendors.
  • Manages large-scale projects or programs of significant complexity and value (>$10MM) with high risk.
  • Manages relationships with executives to be able to provide program advice, counsel and support regarding strategic project issues, key project priorities and timing of program deliverables.
  • Approves the leadership of any subordinate programs/projects in order to create an effective program leadership team and monitors interdependent projects to ensure the strategic objectives of the program are achieved.
  • Acts as a change catalyst, including identifying people, processes, and technology implications to various end users / stakeholders and designing the change and implementation plan.
  • Creates and owns the plan consisting of staffing, budgets, roles and responsibilities, assumptions, dates, deliverables, metrics and reporting.
  • Cultivates and supports an organizational culture that provides for high performance, high morale, integrity, teamwork and work-life balance.
  • Provides leadership, motivation, coaching, and professional development for project teams in order to obtain a high level of co-operation and contribution from all project members.
  • Provides expert consultation and guidance to others to help them deal with complex problems.
  • Analyzes trends to proactively prevent problems.
  • Monitors program health continuously and engages management as required if project health changes.
  • Rigorously manages project scope to ensure commitments are achieved within agreed on time, cost, and quality parameters, with an enterprise perspective.
  • Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit, and oversees governance controls to ensure that projects/programs meet all the performance, quality and compliance standards and conforms to appropriate methodology.
  • Identifies and tracks project risk and develops mitigation plans to manage risk (i.e. risk related to technology, change management, procurement, business process management, requirements management).
  • Supports project management activities following BMO's project management methodology and practices.
  • Reports administrative and financial metrics back to Business Sponsors and related stakeholders to ensure transparency and accountability.
  • Establishes effective project or program oversight and other governance bodies, and engages the appropriate stakeholders to support the direction of the project or program and enable superior customer experience.
  • Contributes to the development of the seed funding request by ensuring project scope and benefits are clearly articulated and risks are identified.
  • Works in close partnership with Finance and key stakeholders for monthly reporting requirements (i.e. Finance, compliance, Status, Issues Management).
  • Manages and/or validate financial forecasts and provide on-going reconciliation of resources and other related project expenses.
  • Develops an understanding of organizational complexity to interact and engage with the appropriate matrix areas for the construction and delivery of the solution.
  • Develops innovative approaches to create solutions to resolve problems and significant issues within the project's mandate.
  • Identifies, develops, and/or promotes best practices and applies learnings from the more fluid parts of the business.
  • Develops and recommends productivity aids in all aspects of assignments to accelerate delivery.
  • Seeks to integrate digital methods for agile, rapid prototyping, and for customer involvement.
  • Supports the execution of key improvement initiatives using data-driven insights to deliver positive financial and customer outcomes.
  • Continuously improves program/project processes in order to ensure the best possible deliverable outcome to improve overall efficiency and improve the bank.
  • Closes project or program spending accounts upon project closure
  • Identifies opportunities to strengthen the capability at BMO, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.
  • Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning



• Possesses a university degree and 12+ years relevant work experience

• Possesses advanced knowledge and 10+ years of experience in project and program management, including managing large-scale projects or programs of significant complexity and value (> $10MM) with high risk

• Industry-specific knowledge and experience is an asset

• Holding a valid PMP designation from the Project Management Institute (PMI) or other valid program management certification (e.g. Prince 2) is an asset


• Excellent relationship management and consulting skills which results in proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams; set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity

• Expert change leadership and change management skills

• Expert risk management skills

• Applies an appropriate depth of perception, discernment and judgment to effectively direct a program in a changing and evolving environment

• Excellent stakeholder management and influencing skills, capable of balancing multiple perspectives, effective at all levels up to senior executive

• Sound business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or of technologies. Ability to connect programs/projects to broader organizational goals and grasp the key performance drivers of business partners

• Expert presentation, written and verbal communication skills which bring clarity and precision at senior executive levels

• Excellent problem-solving and critical-thinking skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting the business environment. Seeks opportunities to improve business outcomes

• Exemplary core program and project management skills including multiple aspects of the PMBOK (i.e. Project Management Institute's PM Body Of Knowledge)

• Solid knowledge and expertise in the use of program management methodologies (e.g. Prince 2) and tools (e.g. Clarity, MS Project, SharePoint repositories, Systems Development Life Cycle (SDLC) if applicable).

Valid Through: 2019-10-14