Program Manager

North American Communications Resource   •  

Virtual / Travel

8 - 10 years

Posted 246 days ago

This job is no longer available.

Essential Functions

  • Directs and manages program development from beginning to end
  • Defines program scope, goals, and deliverable that support business goals in collaboration with senior management and stakeholders
  • Develops full-scale program plans and associate communication documents
  • Communicates program expectation to team members and stakeholders in a timely and clean fashion
  • Manages cross-functional team(s) toward on-time, under-budget program delivery
  • Identifies, assesses, manages, and resolves issues and mitigate risks
  • Liaises with program stakeholders on an ongoing basis
  • Drafts and submits budget proposals and recommends subsequent budget changes where necessary
  • Sets and manages program expectations with team members and other stakeholders
  • Delegates tasks and responsibilities to appropriate personnel
  • Identifies and manages program dependencies and critical path
  • Plans and schedules program timelines and milestones using appropriate tools
  • Tracks program milestones and deliverables
  • Develops and delivers progress reports, proposals, requirements documentation, and presentations
  • Manages changes in program scope, identify potential crises, and devise contingency plans
  • Builds, develops, and grows any business relationships vital to the success of the program
  • Conducts program post mortems and create a recommendations report in order to identify successful and unsuccessful program elements
  • Collaborates with cross-functional resources yet can operate with the appropriate level of independence
  • Creates and maintains a detailed program plans, issues log, risk register, status reports, and other required documentation
  • Provides Mentoring for more Junior Team Members
  • Performs Program and Project Management at Best Practice Level during all phases of lifecycle

Required Qualifications

  • 7+ years of progressive project/program management and/or Chief of Staff experience
  • Experience managing programs/project within large, complex environments
  • Experience creating and maintaining project plans, issue logs, risk register, and status reports
  • Strong technical aptitude, organization, analytical, and project management skills
  • Experience work with Executive level management
  • Excellent written and oral communications skills that are audience appropriate with appropriate style and delivery to influence audience
  • Strong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate risk (avoid unnecessary risk) and understand impact of decisions

Desired/Preferred Qualifications

  • PMP and or ITIL certifications (or equivalent experience)
  • Experience with Continuous Improvement Initiatives