Program Manager

Insight Enterprises Inc   •  

Dallas, TX

Industry: Professional, Scientific & Technical Services

  •  

11 - 15 years

Posted 26 days ago

This job is no longer available.

If this describes you, we want to talk to you about becoming a Program Manager for Insight, a Fortune 500 global technology services company whose clients will be just the challenge you crave. Satisfy them and you can satisfy any client. This is a fast-paced, multi-tasking environment which will have you traveling half the time and driving your teams the other half. Bring your organizing talent, management experience, and high energy to bear on an exciting leadership position.

Insight is a Fortune 500 global technology services company. We are a leading provider of intelligent technology solutions, helping companies around the world implement innovation and improve business performance.

As a Program Manager you will lead project teams to meet deadlines, while ensuring your projects maintain profitability. You will take ownership of your program, managing and directing all aspects. You will also be challenged every day; presenting Insight to prospective clients, managing your current clients and assisting the sales team with business development activities all in a single days work.

What you'll do at Insight:

  • Multitask. You will develop and implement program schedules to meet deadlines, all while ensuring your programs maintain profitability. Plus, you'll present in ongoing client meetings to ensure client satisfaction.
  • Take ownership. You will manage, direct and oversee all aspects of your programs, including an understanding of contracts, creation of Statements of Work (SOW), and how to achieve business objectives and goals. You will resolve escalations and perform root cause analysis for positive results.
  • Be a leader. You will motivate your team to find successful solutions. You have experience directing the day-to-day operations and teammates to fulfill lifecycle services at the client sites.
  • Be challenged. Your job is always evolving as a Program Manager. You will present Insight to prospective clients, manage your current clients and assist the sales team with business development activities — all in a single day's work.

You will be onsite at a client of ours in the Dallas area overseeing a large Program involving multiple service components. These include Service Desk, Desktop Support, Desktop/Laptop patching, and a dedicated Insight Global Demand Center Team. You will be managing a global team at multiple client sites.

What you'll need to join Insight:

  • Combination of 12 years of education and IT professional services experience.
  • Must understand Outsourcing, Data Centers, and must have global experience.
  • Experience in specific technology areas, including networking, storage, infrastructure lifecycle services and enterprise systems.
  • Project Management Professional (PMP) certification is required.
  • Proficient in Microsoft tools, Office, Project, Project Server and SharePoint.
  • Ability to effectively communicate, present and articulate strategies across various audiences; sales, marketing, partners, clients, consultants, executive leaders (internal and external)