Program Manager I/II at MedImpact Healthcare Systems, Inc in San Diego, CA

Description

Program Manager I/II

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

The Scoop:

The Program Manager II works in one of three areas: Value Based Care, Government Programs and Services or PDP (MedGenerations) and is responsible for analyzing, creating new requirements, planning, and delivering updates for assigned programs and related services.

For GPS & MedGenerations specifically, the Program Manager works within one or more regulated market lines of business – Medicare Part D, Marketplace, Prescription Drug Plan (PDP) or the Medicaid plans including: Medicaid Fee for Services (FFS), Medicaid Managed Care (MMCO), Children’s Health Insurance Plan (CHIP).

What You Get To Do:

Drives the development of the overall strategy and roadmap, research, requirements, and coordination for assigned programs

For Value Based Care, the focus is on the development of tech-enabled solutions for clients

Follows outlined program management processes to manage the overall scope, planning, business requirements, implementation and delivery of software updates to assigned programs

Ensures business requirements are properly translated into customer deliverables

Schedules product release timelines with IT department

Coordinates product development schedules and releases to production

Drives appropriate work process improvement activities

Keeps current with and reviews state and/or federal requirements and regulations related to assigned programs to ensure that programs support client regulatory compliance

Provides day-to-day management and coordination of deliverables, issue tracking, and compliance issues for assigned programs

Ensure timely delivery of reports

Communicate to both internal and external clients on status, schedules, and changes

Coordinates the efforts of multi-disciplinary teams throughout various stages of the program development life-cycle

Manages moderately complex projects from start to finish and effectively leads project teams comprised of multiple business units

Develops client communications as needed to explain MedImpact response and/or changes in client responsibilities (related to drug benefit management)

Attend client calls as needed to understand and address questions or issues for assigned programs

Maintains documentation for assigned programs – for example, Program Descriptions, Report Guides, Policies, Procedures, Work Instructions, training materials, etc

Serves as a knowledgeable resource for at least one regulated market, in addition to being a subject matter expert in assigned programs

Educates clients on program features

Provides expertise and training to other departments

Defines metrics to effectively measure the success of program and service processes and deliverables

Vendor oversight: if applicable for assigned programs and services, monitors vendor operations, ensures appropriate metrics and PG’s are in place, and coordinates vendor changes as appropriate with MedImpact automation and/or work processes

Education and/or Experience

For consideration candidates will need a Bachelor's degree (or equivalent combination of education and experience) along with at least five (5) plus years’ related job experience

Prior experience must include project management responsibilities

Previous experience in the healthcare, pharmacy, or pharmaceutical industries, desirable but not required

Computer Skills

To perform this job successfully, an individual should have:

Intermediate to advanced knowledge of Microsoft Office software (Outlook, Word, Excel and PowerPoint)

Intermediate knowledge of MS Project and Visio

Intermediate knowledge of at least one content management system (e.g. SharePoint, Confluence, wiki)

Demonstrated ability to learn new software tools

Skills that are desirable but not required:

SQL query development

Golden32 or other equivalent database browsing software

Excel macro programming

Certificates, Licenses, Registrations

PMP or another project management certification, desired, but not required.

Other Skills and Abilities

Excellent communication skills (written/verbal)

Proven ability to plan and facilitate effective meetings

Skilled at business requirements gathering and ability to prepare and maintain detailed project plans

Ability to manage multiple projects simultaneously and prioritize competing demands

Advanced presentation skills with the ability to present information at varying levels of abstraction depending on audience

Good organization skills and attention to detail

Basic process improvement skills (e.g. tools and practices from agile, lean, six sigma)

Basic to intermediate product management skills

Must have strong problem-solving skills to handle: (1) problems that span a single area (2) problems that span multiple areas, and (3) ability to facilitate across functional teams to develop solutions

Ability to effectively participate on and influence cross-functional as well as virtual teams including remote participants