Program Manager

Gartner   •  

Fort Myers, FL

Industry: Professional, Scientific & Technical Services


5 - 7 years

Posted 25 days ago

Job Description:

What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can’t find anywhere else. Ourassociates enjoy a collaborative work environment, exceptional training andcareer development — as well as unlimited growth opportunities. If you likeworking with a curious,supportive, high-performing team, Gartner is the place for you.

Role Purpose

Manage relationship with vendors working with the Peer Insights Program. Strategically connect with C-level marketing to develop engagement plans for review sourcing, marketing and sales engagement. Support the sales of HT Products and Services through vendor engagements

Major Responsibilities/ Accountabilities

  • Proactive outreach and manage technology providers with products in Peer Insights in order to ensure maximum value achieved through program defined activities.
  • Identify, codify, and publish best practices for vendor review sourcing efforts
  • Support and train sales and sales support for Peer Insights product-based opportunities
  • Collect feedback from tech providers, sales, and service associates on Peer Insights and feed insights back to product team
  • Attend events to strategically engage with vendors for program engagement

Impact of Role: Expected Results

  • Increase Vendor participation in Peer Insights Vendor programs
  • Business impact through Peer Insights developed and supported products.

Relationships: Internal/External

Peer Insights team (cross-functional), Sales, Service, HTTP product group, Tech Providers in Peer Insights, and end-users of Peer insights


BA or BSc or equivalent certificate required

Professional Experience

  • 5+ years’ experience in a customer-facing role (e.g., service, sales, or community management)
  • Ability to iterate and change quickly while delivering consistent external communication

Technical/ Professional Skills & Competencies

  • High personal motivation, self-management, and detail-orientation; ability to take responsibility in meeting deadlines and making progress without direct supervision.
  • Articulate and tactful communications skills; readiness to meet and work directly with external resources. Organize and communicate information clearly.
  • Ability to prioritize and handle multiple requests concurrently.
  • Ability to plan and prioritize daily tasks and responsibilities
  • Ability to work independently to meet individual performance goals
  • Strong existing computer skills with Microsoft Office software, and general Internet and electronic communications.
  • Critical thinking while speaking with clients and being able to match their vision to the value proposition for the program.
  • Strong team player, while also using own initiative when appropriate
  • Experience with online meeting tools advantageous (WebEx, GotoMeeting etc)
  • Motivation to engage in and manage a wide range requests

Job Requisition ID:33121