Virtual / Travel
Less than 5 years
Posted 239 days ago
Job ID 78840 Date posted 02/05/2018 Full / Part Time: Full-Time
Location: **Select Primary Work Location
The BH Program Manager is responsible for development and oversight of a designated clinical program across the Baystate Health enterprise. The incumbent works collaboratively with the various clinical departments to build a unified program that links services within and across traditional departments into a unified approach for patient management of a designated population. The position is responsible for developing a clinical business plan and strategy that grows the clinical program, manages the financial (profitability), quality, manpower, access to care and patient/ customer satisfaction aspects of the program. Responsible for implementation of methods and systems to operationalize and improve overall efficiency and effectiveness . This position establishes policy and protocols for regional standards and sets up and monitors key performance metrics.. The BH Program Manager provides leadership, coordination, technical assistance, consultation and other resources on development of programs based on assessment of community needs and health outcomes. Utilizes national and regional intelligence to understand the clinical trends and market forces.