Program Manager

EBuilder   •  

Virtual / Travel

Not Specified years

Posted 306 days ago

This job is no longer available.

In this role you will be responsible for managing, mentoring, career development and performance of Business Analysts implementing e-Builder and guaranteeing product adoption for our clients by working closely with them throughout the entire implementation lifecycle.  This includes but is not limited to: 

  • Responsible for coaching, mentoring and development of Business Analysts to increase overall team effectiveness and efficiency.
  • Responsible for all line management functions of the team including hiring, training, and employee engagement and retention
  • Ensure Business Analysts analyze and offer best practices options to client business process/requirements and develop corresponding process and data flows
  • Ensure Business Analysts perform gap analysis activities to identify and document any possible requirement gaps as well as provide creative solutions to ambiguous business problems
  • Review materials and training surveys required for each client assigned implementation
  • Review configured instances of e-Builder to ensure configuration is based on requirements and business rules for new/existing implementations
  • Maintain working knowledge of projects and act as first point of project escalation and subject matter expert to clients when necessary.
  • Assist with UAT strategies, conditions and evaluation of expected results if required
  • Provide monthly KPIs to Program Director & Project Managers

Attributes/Skills Required:

  • SaaS Software implementation experience
  • Ability to promote productivity and quality deliverables within team
  • Ability to effectively present and communication information to customers, strategic business partners, and company management
  • Prior experience with writing and analyzing business and system requirement documents that convey complex business analysis and technology solutions
  • Experience with SaaS software testing strategies, conditions, and evaluation of expected results
  • History of recommending and implementing process improvements
  • Good knowledge of financialreporting (Cash flows, G.L. Accounts, etc.)
  • Proficient experience with MS Office Suite, Visio, and web technologies
  • College degreepreferred
  • Experience with managing employees preferred