The Program Manager successfully delivers solutions to support the organization’s vision and strategic direction. This role manages and leads large, high risk, high visibility, and critical projects for across the Organization. These projects are often highly complex and impact many users. This position ensures successful integration and communication between multiple projects. This is a hands-on role that requires close collaboration with all levels of Exact Sciences.
This Program Manager will support the Billing & Reimbursement team, and will lead and manage billing and reimbursement activities and initiatives, following established project management practices, advising on appropriate level of governance per project and program. This Program Manager will partner with leads in cross-functional business functions, including but not limited to, Marketing, Clinical and Regulatory Affairs, Exact Sciences Laboratories, Technical Services, and Operations, among others to ensure cross-functional coordination and meeting of deadlines.
Essential Duties and Responsibilities
- Lead and coach multiple efforts and teams to deliver projects successfully.
- Apply and coach to project management methodologies and best practices.
- Work with business stakeholders to define strategy and requirements in order to define and execute a collection of projects across the business.
- Develop schedules, budgets, risk management plans, quality goals, and lead the team to success.
- Create and maintain detailed program metrics around initiative goals and communicate progress to key stakeholders.
- Drive positive change management via planning, communications, and relationship management.
- Make critical and difficult decisions based upon a combination of business goals, data analysis, experience, and judgement.
- Formulate, organize and monitor inter-connected projects including coordination of cross-project activities.
- Develop and mentor program and project team members.
- Listen, influence, negotiate, and mitigate conflict while building relationships achieving desired results.
- Partner with multiple internal cross-functional teams and successfully manage multiple projects simultaneously.
- Demonstrated success with oral and written communications/presentations, influence and persuasion, results orientation, facilitation, and teamwork skills.
- Ability to work within a matrix management organization.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
- Support and comply with the company’s Quality Management System policies and procedures.
- Regular and reliable attendance.
- Ability to work designated schedule.
- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
- Ability and means to travel between Madison locations.
- Ability to travel 10% of working time away from work location, may include overnight/weekend travel.
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Qualifications
Minimum Qualifications:
- Bachelor’s Degree in Business Administration, Engineering, Information Technology, Management Information Systems or a related discipline.
- 10+ years relevant business experience building skills to support deadline driven work, tracking milestones and timelines, managing budgets, delegating and directing work, and communicating to cross functional stakeholders.
- 3+ years experience using technology and tools to plan, track, or measure work progress.
- Authorization to work in the United States without sponsorship.
- Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Preferred Qualifications:
- PMI certification.
- Ability to escalates issues when critical risks arise and maintains pulse with project activities to ensure progress.
- Ability to think and plan strategically.
- Demonstrated success with oral and written communications/presentations, influence and persuasion, results orientation, facilitation, and teamwork skills.