Program Management Advisor - Express Scripts - Hybrid

The Program Advisor is responsible support a wide range of supply chain related initiatives in technology, analytics, and reporting. This role will work cross-functionally with other teams to drive the overall delivery and success of each these programs. This role will also establish internal and external facing product metric updates, helping craft product features, demos, business cases, and roadmaps. Success will be achieved through strong, proactive partnerships with areas such as Finance, Operations, Sales, Technology and vendor partners.

Responsibilities:

• Serve as a business product owner for Supply Chain with the responsibility of delivering offerings that drive rebate optimization and process improvements.
• Scope, research, investigate, and propose solutions to business problems that are within the space of the Supply Chain and PBM
• Define and manage business cases, set product specifications, and work with technology to size, prioritize, design, create, iterate, and bring the final product to market with MVPs
• Collaborates with key stakeholders and manages their expectations regarding timing and delivery.
• Proactively resolve upstream dependencies and resolve conflict effectively across teams.
• Track performance indicators and KPIs relevant to the operations teams
• Maintain and own the technical roadmap of prioritized features
• Work with technology to maintain the product and a healthy backlog
• Create journey maps, product documentation, and change management for internal and external use
• Monitor and instrument products for business outcomes and tech product health
• Perform strategic planning and monitoring of the competitive landscape and of industry trends to identify areas of opportunity

Qualifications:

• Bachelor’s degree in related field or equivalent work experience
• 5+ years of relevant work experience (product management, product development, or significant cross-functional project based experience)
• Experience working with Agile methodologies
• Excellent communication skills, including written, presentation, and documentation
• Advanced problem solving skills with ability to work cross-functionally to resolve issues and generate results among potentially conflicting constituencies
• Ability to work towards specific deliverables within an environment of tight deadlines
• Data analysis and reporting skills; basic financial analysis skills
• Ability to handle complex analysis from issue identification to proposal of potential solutions
• Knowledge of PBM, Supply Chain, Rebates, and/or healthcare industry preferred
• Strong knowledge and continued interest in the latest technology, analytics, reporting trends
• Demonstrated product management skills, with the ability to manage multiple complex projects simultaneously without compromising quality
• This is a hybrid role and will likely require the ability to work in-person.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.