Program Development Manager

Zimmer Biomet Holdings   •  

Miami, FL

Industry: Healthcare

  •  

5 - 7 years

Posted 59 days ago

This job is no longer available.

Job Summary

The ROSA Clinical Manager builds successful programs by aligning with key stakeholders including surgeons, staff, executives and local implant teams to drive system utilization with the ROSATM Robotic Knee Platform.

Principal Duties and Responsibilities
  • Through partnership with the surgeons, hospital staff and implant team, help drive system utilization by determining the appropriate program elements to meet the needs of the hospitals' patient population and local market
  • Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSATM system
  • ROSA Robotic Knee expert and procedure expert
  • ROSA Knee Procedural support
  • In partnership with the capital sales team, work to develop an account development plan tailored to the local market
  • During periodic ROSATM Program Review meetings with hospital administration and surgeons, provide relevant data and analysis to drive feedback and recommendations aimed at helping the hospital meet its established goals
  • Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSATM system
  • Works with the local implant team to increase procedure volume by expanding ROSA users
  • Supports advance technology upgrades
  • Provides on site support for product demonstrations and educational initiatives to build local and regional market awareness
  • Responsible for key administration duties
Expected Areas of Competence
  • Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
  • Follow all internal communication and documentation policies (QA).
  • Provide product feedback and improvements to R&D
  • Attend product trade shows and annual trainings as needed
Education/Experience Requirements
  • Bachelor's degree or equivalent experience required
  • Minimum of 6 to 8 years of clinical sales experience or two years of robotic clinical sales experience
  • Proven track record of achieving strong results
  • Strong interpersonal and communication skills
  • Strong presentations skills.