Professional Services Manager

PlanGrid   •  

NJ

Industry: Technology

  •  

Less than 5 years

Posted 236 days ago

This job is no longer available.

PlanGrid is bringing the trillion dollar construction industry into the future by revolutionizing the way builders access information. We are looking for an amazing Professional Services Manager to deliver world-class training and consulting services to our customers. Customers are the foundation of our company, and we are looking for sales-focused, customer-obsessed, results-driven people to retain and empower our customers.

About the Role:

    • This is a customer facing role that is focused on salessupport, product functionality and workflows, services revenue, and client satisfaction.
    • Up to 50% travelrequired for this role, but we’ll work with you to ensure you are staying in your time zone as much as possible.
    • You will also be responsible for maintaining customer-facing documentation, internal resources, and understanding product and technical aspects of PlanGrid.

About You:

    • You have 3-5years of experience in training, sales, consulting and/or construction
    • You can work independently with minimal supervision
    • You have an uncanny ability to understand customer requirements and are a little bit psychic. You anticipate user needs, sell value and make thoughtful suggestions to each of your users to ensure their experience with PlanGrid is top notch
    • You are comfortable speaking in public to a variety of different audiences
    • You are right at home using Salesforce and are data-driven and detail-oriented
    • You are a master communicator with unparalleled written, oral and in-person communication skills
    • You are a fundamentally good person with a good sense of humor and a team player
    • You are smart, humble and get sh** done 

Perks:

    • Medical/dental/vision coverage options for you/any dependents
    • Flexible vacation
    • 401k
    • Equity
    • Construction site tours of the biggest projects in San Francisco using PlanGrid
    • Volunteer time off: We encourage employees to give back to our local communities. We organize 2 volunteer weeks a year.
    • We provide paid parental leave for both parents