Professional Services Engineer

Fortinet   •  

Dallas, TX

Industry: Information Technology

  •  

5 - 7 years

Posted 54 days ago

Objective:

The dedicated Professional Services Consultant will be part of a team of product specialists specifically focused on Fortinet product. The Professional Services Consultant with the end user to define the specific daily activities, which include but are not limited to:

to FortiSIEM product.

Responsibilities:

· Assisting end user operations staff with technical support for FortiSIEM products

· Network security design

· Development of methods of procedure (MOPs) for migrations, upgrades and updates

· Development of test plans

· Testing new features and/or new FortiSIEM releases

· Verifying FortiSIEM configurations and implementing best practices per end user policies

· Performing interoperability evaluation of devices that interact with Fortinet products.

· Delivering general knowledge transfer to end user staff.

· Be able to travel domestically and international as needed

Required Skills:

  • 5+ Years experience in LAN/WAN /Internet Support or Administration
  • 3+ Years experience with Network Security Products
  • Experience working in a virtual machine environment
  • Solid understanding of general security and networking principals and technologies such as:
  • Switching, Routing and the OSI model
  • Firewalls, VPN, Anti-Virus and Content Filtering
  • Intrusion Detection and Prevention
  • Strong general knowledge of common networking and security protocols and applications such as

TCP/IP, HTTP, SMTP, FTP, DNS, IPSec, PKI, OSPF, RIP, VLANs

  • Well Developed and Effective communication and presentation skills
  • Ability and competence to write technical material for training, white papers using applications such as Power Point, Word and Visio.
  • Excellent troubleshooting skills.
  • Ability to work well under pressure and handle confrontation when necessary.
  • Ability to travel internationally if needed.

Education:

Bachelor's Degree in Computer Science, Software Engineering or related work related