Professional Services Engineer

Core Security Technologies   •  

Atlanta, GA

Industry: Security

  •  

Less than 5 years

Posted 362 days ago

Job Description

About SecureAuth & Core Security

 

SecureAuth was founded on a single promise: help companies prevent the misuse of stolen identities. This promise led to the development of what is now possibly the best adaptive identity and access management solutions on the planet – ones that provide maximum protection without compromising user experience.

Core Security provides enterprises with market-leading, threat-aware, identity, access and vulnerability management solutions that enable actionable intelligence and context needed to manage securityrisks across the enterprise. Core Security’s analytics-driven approach to security enables customers to manage access and identify vulnerabilities, in order to minimize risks and maintain continuous compliance. 

 

Job Description

 

The Professional Services Engineer serves as the technical interface between Core Security and the customer, and is critical in assisting customer assigned administrators with knowledge transfer and overall product knowledge. The Professional Services Engineer utilizes a wide array of skills and technologies to accomplish implementation tasks and overall project objectives. Skills include enterprise software installation/configuration, scripting, macro/query writing, software troubleshooting/debugging, business analysis, and project management.

 

Responsibilities:

  • Team with Solutions Delivery Consultants and other Services Engineers to provide solutions addressing the customer's technical environment and requirements
  • Utilize Core Security services processes, tools and methodologies to ensure successful deployment of customer solutions
  • Install and configure Core Security software products at a customer location or by remote access
  • Document on-site work and train customers on how to support the solution going forward
  • Create repeatable implementation and support tools, processes and general best practices
  • Provide support to existing customers
  • Troubleshoot customer systems and work with software engineering staff to resolve problems

Skills & Requirements

Key Skills:

  • Ability to work in a fast-paced dynamic environment
  • Effective and efficient problem-solving skills
  • Excellent communication skills both oral and written
  • Strong troubleshooting and customer interaction skills
  • Very Detail oriented
  • Ability to work on multiple projects concurrently
  • Tasks must be completed quickly and correctly
  • Team orientation as required
  • Work within established standards and procedures
  • Technical focus with flexibility toward social endeavors


Qualifications:

  • Intermediate to expert level skills (2-5 years) in scriptinglanguages especially VBScript and JavaScript
  • Strong database query experience in a relational database environment (SQL Server, Oracle) preferably SQL Server
  • Experience with HTML and ASP
  • Experience with SQL Server Data Tools to create SSIS packages is desirable
  • Experience with Active Directory, Novell NDS, or LDAP
  • Exposure to XML and XSLT is an advantage
  • Must be able to travel up to 50%  (primarily US and possibly WW)
  • BS in Computer Science or equivalent work experience