Product Strategy Director - Consumer Bill Pay

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Strategy Director - Consumer Bill Pay

What does a Product Strategy Director Do at Fiserv?

This position will support the Consumer Bill Pay Product Team in managing the product initiative portfolio, assisting in the definition of product strategy, supporting go-to-market activities, and leading annual and ad hoc portfolio planning. The Product Strategy Manager will collaborate across the Product Management Team, Sales and Account Executive Teams, internal Fiserv organizations, and partners/vendors to ensure alignment and overall success of the product.

What you will do:

• Manage the overall Consumer Bill Pay project portfolio, including enhancing existing capabilities, creating new capabilities, and ensuring client success in adopting new services
• Help define business strategy, go to market strategy, partnership plans, and business plans across new and existing solutions
• Benchmark existing product offerings against competitors and industry trends to identify, assess, and develop opportunities that will lead to growth, strengthen our position in the marketplace, and provide better value for our clients
• Build rapport and relationships with clients and collect feedback to improve Fiserv’s products and market position
• Assess partnership and acquisition candidates for product fit, alignment and growth potential to fill gaps in the experience
• Drive Thought Leadership in Consumer Bill Pay and broader Digital Payments landscape
• Collaborate with multiple marketing and sales organizations across the enterprise to clearly communicate product benefits and competitive differentiation
• Work with product leadership and finance to build the product business case and customer pricing
• Lead through influence across a matrixed organization with disparate geographic team members

What you will need:

• 7+ years Program Management experience leading highly technical software projects across large cross-functional teams
• 7+ years experience in financial services + technology environment
• Ability to synthesize market, industry, business and competitive information to inform product and strategy decisions
• Experience in developing and presenting business cases to secure capital and internal support from a broad range of executives
• Electronic and card payments experience
• Strong verbal and written communication skills
• High-level attention to detail and the ability to track and complete multiple workstreams and tasks at any one time
• Bachelor degree in Finance, Business, Engineering or related field

What would be great to have:

• MBA or similar graduate degree
• Product management experience in a financial services environment
• Experience working with Financial Institutions and Fintechs

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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