Product Owner

Credible Behavioral Health Software   •  

Rockville, MD

Industry: Technology


5 - 7 years

Posted 167 days ago

This job is no longer available.

Overall Responsibility for the Product Owner:

  • Perform market and customer research to define the future direction of the product
  • Take lead of development teams as Product Owner
  • Lead the planning of product release plans and set expectations of delivery
  • Provide vision and direction to the product and development teams and stakeholders throughout the project
  • Define product vision, sprint plan, and growth opportunities in alignment with Executive Management priorities
  • Communicate priorities and status to internal stakeholders
  • Interact with our Partners to understand requirements and issues
  • Maintain change control to prevent project scope drift
  • Create and maintain all Product Lifecycle documents and project KPIs on a weekly basis
  • Create Release Configuration notes for Partner communications
  • Assist with Creation of Marketing materials for new product releases
  • Work with internal departments to ensure migration of new functionality.
  • Work with Product Analysts to ensure research and requirements milestones are met and in line with Executive vision
  • Mitigate risk impacting successful completion of project deliverables
  • Work closely with Product Management to create and maintain product backlog or ROI
  • Delivering quality work while operating as a team player while valuing Credible’s mission and culture.
  • Identifying areas for improvement in team processes and contributing to solutions
  • Participating in Partner Collaborative efforts.
  • Participating in Early Adopter’s Program
  • Providing information to Management on patterns and trends in the industry and competitors. Outlines new product opportunities to increase on overall understanding of key product metrics.
  • Develops and provides Quality Checks to ensure compliance with state and federal quality standards.

Success Defined for the Software Product Owner:

  • Learn and master Credible's Software including: 
      • Partner configuration.
      • Data Dictionary interface.
      • Clinical interface.
      • Billing configuration and troubleshooting.
      • Form Builder.
      • Mobile module.
      • Electronic Prescription, eMar and eLabs.
      • Custom Query Builder.
      • Credible Business Intelligence reports.
      • Portal functionality including Client, Provider and TASK Ticket portals.
      • Meaningful Use configurations and certifications.
      • Security and reporting matrixes.
      • Inpatient Module.
      • Managed Care Module.
  • Additional software functionality and services as they are developed.
  • Work with other departmental staff to achieve Product Management team objectives.
  • Thorough and accurate time tracking.
  • Maintain or exceed KPI Department Standards
  • Maintain up to date documentation on products including Product Lifecycle Document


  • Bachelor’s degree or equivalent work experience.
  • Industry knowledge of the healthcare space, especially behavioral health
  • 3-5 years of experience in a product or business analyst role
  • Waterfall or Agile and Scrum methodology experience
  • Candidate must have excellent written and verbal communication skills
  • Outstanding presentation and leadership skills
  • Excellent organizational and time management skills
  • Excellent interpersonal skills including the ability to work with both internal and external customers
  • Excellent organizational skills with the ability to handle multiple projects and timelines with minimal supervision
  • Someone who is able to drive processes independently
  • Analytical and problem solving skills
  • Knowledge and understanding of HealthcareInformatics
  • Demonstrates leadership within the Product team
  • Excellent project management skills including the ability to manage multiple project simultaneously.

The following skills and experience are a plus:

  • 5+ years of experience with EMR, EHR, eRx, Billing or Reporting
  • 5+ years of experience with industry standard codes and file formats like HL7, CDA, CCD, CCR, LOINC, SNOMED, ICD 9/10, etc
  • Information Technology industry trends
  • Experience with Team Foundation Server or similar tools
  • Experience working with remote teams
  • Mobile product experience
  • Project Management or Implementation experience
  • Quality Assurance experience
  • Database experience