Product Manager

SquareTrade   •  

San Francisco, CA

Industry: Retail & Consumer Goods


Less than 5 years

Posted 27 days ago

SquareTrade is the fastest growing company of its kind. We're revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Walmart, Target, Amazon, Costco, and T-Mobile to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we're just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London.


  • Work with onshore and offshore engineering teams, perform backlog grooming and manage priorities across multiple teams.
  • Perform business requirements analysis and determine project scope.
  • Collaborate with the stakeholders to ensure the developments are aligned with the business needs.
  • Use intuition, judgment and analytical skills (SQL) to chart out the technical requirements.
  • Work with internal SquareTrade stakeholders to achieve consensus and craft a compelling product roadmap for SquareTrade's data solutions and backend application.
  • Develop Product Requirements Document (PRD) and the technical specifications for new features, ensuring that the feature addresses SquareTrade's vision and the product's objectives.
  • Understand available and potential implementation techniques and propose the most appropriate approach.
  • Lead cross-functional teams to define business objectives, devise effective technical solutions, and manage implementation, which includes meeting with different stakeholders on a weekly basis and with the Engineering
  • Development team on a daily basis to ensure the proper product execution.
  • Take complex technical information and translate it for the business and development teams at SquareTrade who have non-technical backgrounds.
  • Having a strong engineering background will help in working under different contexts.
  • Communicate with both technical and business audiences.

Minimum Requirements:

  • Master's degree, or foreign equivalent in Computer Science, Computer Engineering or Electrical Engineering
  • Two (2) years of experience in job offered or as a Product Developer, Research Assistant or Senior Systems Engineer.
  • Professional experience must include:
  • Engineering systems;
  • Analytical skills;
  • Data analysis (SQL);
  • Dimensional modeling;
  • Reporting solutions;
  • Project management;
  • Product management;
  • Programming languages, including Java; and
  • REST API integrations.
  • *Employer will accept any suitable combination of experience, training or education.

Some of the Benefits of Working @ SquareTrade include:

  • Not feeling stuck! This team has exposure to many different parts of the business, making transitioning easy…we work on developing careers based on what people enjoy!
  • Competitive salaries, benefits (medical, dental, vision), flex PTO, 401K matching
  • Respect for your work-life balance
  • Free breakfast, weekly lunches and unlimited snacks and drinks
  • A paid volunteer day to give back to the community
  • Discounted gym memberships
  • Company activities (from happy hours, winery trips, and picinics in the park to running a 5K)