Product Manager, Senior Product Manager

Alaska USA Federal Credit Union   •  

Anchorage, AK

Industry: Accounting, Finance & Insurance


Less than 5 years

Posted 68 days ago

This job is no longer available.

Primary Functions: Research, analyze and prepare recommendations for new software application systems, system enhancements and evaluation of new technologies. Manage the implementation of new systems/enhancements. May assist departments in workflow analysis and in applying technology and sound business practices to improve efficiency/productivity.

Duties and Responsibilities

  1. Demonstrated proficiency as a Product Analyst II.
  2. Prepare development roadmaps for the credit unions various products and services.
  3. Research and become familiar with forward-looking technologies and assist with development recommendations.
  4. Maintain a working knowledge of Credit Union applications systems features and capabilities.
  5. Consult with management in the analysis of short and long range business requirements and recommend innovations in support of credit union goals.
  6. Provide project management for all phases of system development process including analysis, design, development, testing, implementation and ongoing support for applications.
  7. Coordinate with other departments to assist in project planning, implementation, launch and post-production support.
  8. Act as liaison between Operations and Marketing to assist with development of promotional materials and communications roadmap.
  9. Maintain knowledge of current and emerging technologies and best practices to provide technical direction to users and management.
  10. Prepare and present business proposals for the evaluation and selection of application systems, development of system enhancements and acquisition of new technologies.
  11. Act as primary contact for third-party vendors; to include coordinating system updates and outage resolution, invoicing, SLA reporting, and resolution of escalated issues.
  12. Provide after-hours support, as needed, for system outages.
  13. Perform other duties as assigned in support of team efforts and results.



Education: Bachelor’s degree in Business, Computer Science or related field.

Creditable Experience in Lieu of Education: Equivalent training.

Experience/Skills: Three years in project management and/or departmental leadership. Demonstrated proficiency in project management, end-user design, business proposal recommendation and presentation, analysis, and problem solving. Experience with online and mobile product development preferred. Must demonstrate proficiency in the use of common web services and an aptitude to continually learn new technologies. Must be capable of dealing with complex, multifaceted technical support issues. Must be resourceful, capable of working independently and exercising sound judgment as related to primary job functions. Requires excellent verbal and written communication skills, attention to detail, diplomacy and project management skills. Ability to define detailed requirements to meet business objectives with an optimal end user experience. Basic understanding of software applications and hardware platforms. Must be self-motivated.