Job Title: Product Manager
Job Location: Denver, CO
Excelacom is a consulting and technology solutions company with a focus on Communications and Media providers. At our core, we partner with our clients to solve their complex business, technology and operational challenges through a combination of consulting expertise and telecom-focused product solutions.
Our consulting teams optimize existing systems and work on an accelerated timeline using innovative approaches and best practices that minimize risk and maximize return to improve business and operational performance without costly technology transformations.
Responsible for our client's service product requirements and feature development. Will serve as a product owner and manage a cross-functional development process including ideation, design, development and implementation of Mobile Services with a clear focus on improving the Customer Experience. Will work across the organization to lead definition, development, solution implementation, and product lifecycle. Owns the product and overall user experience for product launches, enhancements and break-fix. Key responsibilities include driving and exceeding customer satisfaction targets, support Mobile Service growth targets, develop product roadmaps and driving the on time/budget implementation of those plans. Specific responsibility for Mobile rate plan development, feature development such as messaging (MMS/SMS/RCS), robocall prevention application, international roaming, etc. Also acts as a cross-functional liaison with business and technical organizations.
ROLE AND RESPONSIBILITIES:
Excelacom, Inc. is an equal opportunity employer. Any decision affecting employment, compensation, promotion, or transfer will be based solely on personal qualifications and merit, regardless of sex, race, color, religion, gender identity, sexual orientation, marital status, national origin, disability, age, results of genetic testing, service in the military, pregnancy, childbirth or other related medical conditions or any other factor protected under applicable law.