Product Manager

Mattersight   •  

Chicago, IL

Less than 5 years

Posted 235 days ago

This job is no longer available.

Responsibilities & Qualifications

Who you are:


A Product Manager energized by the prospect of creating great software that improves the interactions people have every day. As a Product Manager, you’ll determine how to enhance our software to better solve the real-world problems faced by our clients and collaborate across teams to deliver the enhancements.


What you’ll do:


The Product Manager responsibilities include, but are not limited to, the following tasks: 

  • Conduct data analysis and market research to inform product decisions
  • Define requirements, priorities, and roadmap for a product lineWork intimately with development teams to refine, build, and deliver new products and features
  • Execute Agile, Lean, Kanban, and Continuous Delivery best practices
  • Serve as product expert for troubleshooting, configuring, and implementing software
  • Present, educate, and align internal teams to new functionality and product direction  

What we’re looking for:


  • Bachelor’s degree in a relevant field
  • 2-4 years of relevant work experience
  • Experience in software requirement definition
  • Fluency with current execution paradigms (Kanban, Agile, Lean, etc.)
  • Strong analytic and data-driven decision-making skills
  • Comfortable working in a fast-paced, loosely structured environment
  • Experience with SQL-like query languages preferred
  • Strong interest in the latest trends in one or more of the following
    • Call Centers and Customer Experience
    • Behavioral economics or social psychology
    • NLP and computational linguistics
    • Machine learning, predictive analytics, and big data processing
    • Generally geeking out about software and algorithms.