What do we do at Karmak? We create dealer management systems (DMS) software for the heavy-duty trucking and automotive industries. Walk into any auto or truck dealership or parts/service shop, and they’ll access a DMS to check their inventory for a new sale or schedule your vehicle for an oil change. At Karmak, our team of industry experts design, develop, train, and support DMS systems that provide visibility, control, and cost savings to our customers. We are innovative problem solvers – in software as well as Sales, Marketing, Consulting, Support, Training, and more – and we’re always looking for bright, curious minds to join our team.
Karmak is in the fast lane to building a successful team that likes to work with innovative technology. Our customers are in the commercial transportation industry and streamlined operations have never been more important. Karmak has been on the highway of this industry for 35 years. We serve more than 1,500 locations across North America. We motivate, inspire and push each other because we are an employee owned company so each employee’s success is a company investment.
The Product Manager is responsible for championing the success of a specific product(s) throughout the entire lifecycle of the product. The Product Manager interacts with customers to determine their needs, assists in product feature design and development, and collaborates with marketing around product messaging and delivery. The Product Manager identifies and determines the order of feature development based on product knowledge, customer interaction and market demand.
Daily Job Functions – What’s in your GPS?
Be part of the team who manages the entire product life cycle from strategic planning to tactical activitiesSpecifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
Prioritize backlog of functional and non-functional requirements.
Build products from existing ideas, and help to develop new ideas based on industry experience and contact with customers and prospects.
Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements and positioning.
Developing and implementing a company-wide go-to-market plan, working with all departments to execute.
Analyzing potential partner relationships for the product.
Knowledge & Skills – What’s Under the Hood?
Possess a unique blend of business and technical savvy; a big picture vision, and the drive to make that vision a reality.
5+ years of software product management experience
Pragmatic Marketing training a plus.
Demonstrated experience with agile development processes with frequent release cycles
Proven track record for product delivery and demonstrated ability to provide hands-on product management
Ability to communicate and collaborate effectively within all areas of the company.
Possess product strategy and marketing skills, business planning, business case development, and user insight
Proven analytical skills and data-driven decision making ability to solve problems
Ability to translate market findings into new product/enhancement ideas
Entrepreneurial drive and demonstrated ability to excel in a fast pace innovative environment
Requires 25% travel to customer and non-customer sites in North America and Canada.