$100K — $150K *
Staples has pioneered the Office Supplies and Solutions category for more than 30 years. As an early adopter of technology, the company commissioned an eCommerce channel in 1998. After continuous investment, Staples Online quickly expanded to become America’s leader in workplace solutions. Staples eCommerce now provides a rich array of business solutions:
Formerly a public S&P 500 company, Staples was acquired in 2017 by Sycamore Partners, who specialize in retail transformation and growth. As a private company Staples has introduced a new brand, richer product lines that differentiate, a modernized technology stack, and a customer-first shopping experience.
The Product Manager of Recognition & Engagement will join a growing Digital team tasked with planning, managing and operating the Staples and Staples Advantage websites; focused on accelerating growth while preserving the established revenue streams. This person will be responsible for defining how we leverage tools and insight to accelerate the customer onboarding process with a relevant and personalized user experience. On the other side of the coin, this person will also need to apply similar design thinking for how to optimize the user experience for the existing customer base; promoting hyper-relevant recommendations, loyalty programs, and overall online engagement to increase retention.
This Product Manager will drive the product vision, build a strategy that connects the current state of the business to the desired state, and executes on an iterative, agile cadence. This will require internal collaboration, external collaboration, and cross-functional partnership with key stakeholders. This person will take ownership of their respective roadmap initiatives, deliver new product features that create value, and communicate the status and success of these accomplishments on a regular basis. A deep understanding of current customer trends, existing problems, and defining areas of opportunity are crucial to the success of this role. Data analysis and interpretation of metrics will be part of the regular cadence, and play an intricate role in defining the short and long-term roadmap. The purpose of this role is to bring world-class e-commerce expertise to the online businesses, drive an increase in profitability, reduce the consumer adoption curve, and creatively take the Staples shopping experience everywhere commerce exists.
Defining the product vision by customer segment
Valid through: 8/28/2020
$130K — $140K + $19K—$21K bonus + equity
8 days ago