Product Manager I

Henry Schein   •  


Less than 5 years

Posted 264 days ago

This job is no longer available.

Join a Fortune 300® company in the growing healthcare industry and work for their largest technology division. Henry Schein Practice Solutions, a subsidiary of New York-based Henry Schein, Inc., develops practice management software and electronic services that help dental practices run their businesses. Our solutions lead the market in technology advances and market share, and include product leaders such as Dentrix, Dentrix Enterprise, and Dentrix Ascend (cloud-based). Our customers include many of the dental industries’ highest profile constituents, including the U.S. Department of Defense.    Based in American Fork, Utah, Henry Schein Practice Solutions is committed to providing our team members with the tools, training, and technology they need to excel in their roles. Our dedication to giving back to our community is illustrated in the state-of-the-art, volunteer-staffed dental center located on the first floor of our building, which provides free dental care to those in need.   Our parent company, Henry Schein, Inc. is the world's largest provider of health care products and services to office-based dental, medical, and animal health practitioners. A Fortune 300® Company and a member of the S&P 500® and NASDAQ 100® Indices, Henry Schein employs over 20,000 Team Schein Members throughout the world and serves more than one million customers. The Company's sales reached a record $11.6 billion in 2016. Henry Schein has also been recognized by Ethisphere for six consecutive years as the “World’s Most Ethical Company” in the Healthcare Products category, underscoring the company's longstanding commitment to leading ethical business standards and practices.



This position is responsible for the strategy, roadmap and detail technical feature definition of one or more products.  Functions as a business and technical manager for assigned product(s), responsible for the product planning and execution throughout the product lifecycle.  Responsible for the gathering and prioritizing product and customer requirements, defining the product vision and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.  Ensures that the product(s) support the company’s overall strategy and goals.  Bridges organizational gaps between different functional groups, most often between development, marketing, sales and support. Researches the market and competitive environment in the effort to define a product vision that provides significant long-term advantage to the targeted customers of the assigned products and to the company.  Role is inclusive of being a technical expert on the product(s) as well as having a very good working knowledge of the business drivers and customer success factors for the assigned products.


  • Define the product vision, strategy and roadmap by leveraging competitive, customer and market analysis
  • Define Marketing Requirements Documents (MRDs) and Product Requirements Documents (PRDs) based upon the business drivers and customer success factors
  • Trade research on the product offerings inclusive of competitive, client, pricing and industry trending
  • Define business conditions, testing support and system configuration, training documentation, and administrative tools, as well as written procedures
  • Development of project plans and status reports to monitor projects
  • Prioritize and manage the feature backlog for effective release planning
  • Provide new ideas and concepts that contribute to enhanced customer experience, expand product capabilities and set us apart from our competition
  • Assist in customer advocacy for product / solution designs
  • Run beta and pilot programs with early-stage products and samples
  • Work closely with development or vendor team(s) to ensure feature sets exceed customer expectation
  • Continuously monitor, measure and report on key business metrics.  Identify areas for improvement
  • Very knowledgeable and become a go to company resource on assigned product(s)
  • In-depth knowledge of sales requirements on assigned product(s)
  • In-depth knowledge of support requirements on assigned products(s)
  • Visit customers and attend industry events




Typically 2 to 4 years of related professional experience.


Typically a Bachelor's Degree or global equivalent in related discipline.


  • Basic understanding of industry practices
  • General proficiency with tools, systems, and procedures
  • Basic planning/organizational skills and techniques
  • Good decision making, analysis and problem solving skills
  • Good verbal and written communication skills
  • Basic presentation and public speaking skills
  • Basic interpersonal skills
  • Developing professional credibility


  • Must be proficient in project management knowledge & skills
  • Must be proficient in Microsoft Office suite
  • Must be very knowledgeable of current Information Technology Hardware and Software
  • Must be very knowledgeable of Technologiesassociated with small to medium businesses
  • Possesses excellent public presentation skills both internal and external (customer-facing)
  • Ability to lead and participate in cross-functional team(s)
  • Experience in developing marketing and product requirements for hardware and software products and services
  • Demonstrates knowledge and skills of the Pragmatic Marketing Framework in 5 if the 21 categories associated with product management

Knowledge of the Dental market including the business of dentistry is preferred