Product Manager

Grand Rounds   •  

San Francisco, CA

Industry: Healthcare

  •  

5 - 7 years

Posted 56 days ago

About the role

Grand Rounds is all about delivering the right type of care at the right time through the right means. Sometimes care is delivered through conversations with our internal physicians, sometimes it is through experts who work with us remotely, and other times it is by us matching patients to high quality providers for in office visits. Having as much information about the clinical situation a patient is in, their past medical history, their preferences, their socio-economic constraints, etc. gives us a better understanding of how to optimize care for them. Healthcare is personal and our services need to be personal in order to meet the patient where they are. We are looking for a Product Manager who can help drive the systems that allow us to consume patient health data, make it actionable for other teams to use and apply it to personalize care.

As a Product Manager, you will collaborate with multiple internal teams, including our care operations, data engineering, and data science teams. You will help us create the engine to identify the patients who need Grand Rounds to help them get on a better healthcare path. You will enable other teams to intelligently act on patient and population health insights to drive better outcomes and savings. You will help us build relationships with third parties to expand the data sets we use to give patients more insight into their healthcare options.

The role offers the chance to develop a wide range of skills while tackling new, unanticipated challenges on a daily basis. In particular, you will develop a deep understanding of the healthcare system and the impact of medical decision making on both health outcomes and spending. We're looking for candidates with a passion for healthcare, a love large data sets, an eagerness to learn new skills, and the desire to do whatever it takes to help the team.

Responsibilities:

  • Lead our patient data efforts and roadmap, including the accuracy and integrity of our data.
  • Work with our data science team and data engineering team to further enrich our data by combining many different data sets together to create a longitudinal patient complete data.
  • Work closely with product managers, design and user research, clinicians, engineers, and data scientists to go after key opportunities to improve conversion, clinical outcomes and financial savings.
  • Evaluate current product performance and identify opportunities for improvement.
  • Develop a deep understanding of how users are using Grand Rounds products and how patients leverage the healthcare system generally (with or without Grand Rounds).

Qualifications:

  • 3+ years experience as a Product Manager.
  • 5+ years experience working with engineering, design and research teams developing software products and technologies.
  • A track record of delivering highly collaborative projects that include cross-functional teams.
  • Excellent analytical ability and strategic intuition.
  • Ability to lead both quantitative and qualitative research projects.
  • Self-starter, who can work independently and proactively to resolve issues.
  • Proven ability to handle ambiguity.
  • Excellent written and oral interpersonal skills.

Preferred candidates will have:

  • Experience working with healthcare data (medical records, claims, eligibility, etc).
  • Experience working with recommendation or search engines.
  • Experience being part of teams building, delivering and supporting large-scale, complex, high availability products.
  • BA/BS in computer science or experience as a software engineer.
  • Bonus points for experience with HL7/ FHIR.