- Texas’s parent-facing assessment website, TexasAssessment.gov
- Texas’s stakeholder-facing accountability website, TexasSchools.gov
These two sites, separately and together, provide information to help members of the Texas public school community understand the performance and progress of students in the state.
The Product Director of Accountability and Assessment Tools is responsible for managing the process of iteratively improving these tools to increase usability, functionality and efficiency and to champion coherence of design and content across the microsites and in the ongoing development and presentation of content on TEA’s website. This position manages a set of cross-functional workstreams that require collaboration with senior stakeholders across the agency, including extensive interaction with the Commissioner of Education and multiple Deputy and Associate Commissioners, as well as with Agency communications and IT functions. The role also requires effective management of vendors, a strong understanding of best practices in gathering and applying user feedback from a wide range of education stakeholders and a general understanding of Information Architecture and User Experience Design (UX). The position reports to the Deputy Commissioner of Operations.
Please note that a resume is a required attachment for applying to this position. Incomplete applications will not be considered.
Additionally, please be sure to respond to the short answer prompts found in the supplemental questions. These responses should be added in a separate Word or PDF document in the attachments section of the application.
Applicants who are strongly being considered for employment must submit to a national criminal history background check.
- Lead ongoing innovation efforts to ensure that TEA’s suite of assessment and accountability tools is delivering on key user needs, as well as strategic goals. Activities include:
- Define and execute on a product roadmap for TexasAssessment.gov and TexasSchools.gov, taking into account the vision of internal leaders at TEA and the needs of users and education stakeholders.
- Set a clear vision for the desired User Experience (UX) applying principles of Information Architecture
- Develop or manage the development of product requirements outlining the specific technical functionality needed to deliver on user needs.
- Manage productive relationships with vendors, overseeing the product release cycle and coordinating between vendors and key internal stakeholders.
- Work with the Information Technology (IT), Strategic Communications, Governance and Accountability, and Assessment teams to prioritize, develop and manage product upgrades and to test and release new features and functionality.
- Ensure that target audiences across the state engage with existing and new tools to better understand and apply assessment and accountability data to help improve student outcomes.
- Develop and manage a plan to ensure stakeholder use of tools; create and lead execution of a framework for an ongoing feedback and enhancement cycle.
- In collaboration with Strategic Communications, Assessment, Accountability, and IT teams, develop and track key usage metrics to ensure consistent and increasing user engagement; develop and execute on key tactics to positively impact key metrics.
- Align internally on core value proposition/messaging around TexasAssessment.gov and TexasSchools.gov.
- Champion coherence of design and content across the microsites and in the ongoing development and presentation of content on TEA’s website
- In collaboration with TEA Communications, Assessment, Accountability, and Information Technology teams, ensure that presentation of these topics is consistent across the agency in terms of branding, messaging, and in alignment with the state’s strategic plan for education.
Education: Graduation from an accredited four-year college or university.
Experience: At least (5) years of experience in product management and/or product development.
Substitutions: Each additional year of related experience above the required minimum may substitute for education on a year-for-year basis.
- Certified Texas Contract Manager (CTCM) certification must be obtained within first six (6) months of employment
- Fluency with technical process with a demonstrated ability to manage a development team and establish
- effective relationships with individuals in technical roles, including external developers and vendors.
- Familiarity with Information Architecture and User Experience Design (UIX).
- Exceptional attention to detail and superior project management and backward planning experience.
- Ability to balance multiple projects and priorities concurrently and ensure completion of high-quality deliverables.
- Ability to motivate and lead through influence and collaborate with diverse individuals and groups.
- Experience successfully applying change management practices.
- Thorough understanding of how to interpret customer business needs and translate them into application and operational requirements; clearly evidenced empathy for users.
- Demonstrated success in managing the development of web-based products that meet the needs of a diverse audience.
- Excellent communication, customer service, and interpersonal skills.
- An appreciation of good design and aesthetics.
- Exceptional strategic-thinking, creativity, and problem-solving ability in face of ambiguity.
- Ability to receive and apply constructive feedback.
- Ability to operate as a team player.
- Familiarity with student assessments and school accountability systems strongly preferred.
- Demonstrated commitment to ambitious goals for student performance and equity. Previous experience or strong interest in K-12 public education strongly preferred.
- A desire to self-reflect, give/receive feedback and continuously improve.