Product Dir

Cox Automotive   •  

North Hills, NY

Industry: Automotive.


Less than 5 years

Posted 267 days ago

This job is no longer available.


Team OverviewAt Dealertrack technologies we are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working in fast-paced environments and who have passion and skills to take our product offering to the next level.Job OverviewThe Product Director is a highly product focused role with excellent communication, business and technical skills.  The role is responsible for developing and maintaining relationships with various Product domains, Sales departments, and Business Development teams across Cox Automotive.A primary focus will be to assist new business generation efforts by communicating our capabilities and managing expectations with potential clients / existing partners. Activities include but are not limited to communication with the customer on specifications, product availability, roadmaps, services, etc. and coordination & design of custom solutions.Responsibilities

  • Demonstrate all aspects of our solutions to prospective clients / existing partners, focusing on audience needs, requirements solicitation, and solution features and benefits
  • Support the ‘Sales F&I’ vision of delivering a suite of integrated technologies by establishing a complete workflow among all solutions to prospects and current clients
  • Provide technical assistance to sales teams, prospects, customers, and other team members in the pre-sale and solutioning stages of projects
  • Use strong understanding of customer needs, market trends, and available technologies to identify opportunities and assist in the creation of differentiating products
  • Assist in preparation of system quotes with sales (when custom solutions are applicable)
  • Act as liaison between Sales, Product, Engineering, and Implementation teams, as needed
  • Assist sales team members in structuring proposals, including timelines, installation staffing, and solution configuration
  • Act as a subject matter expert and provide regular internal team updates, team training, and stakeholder leadership reports 
  • Track all sales opportunities and project statuses. Provide regular updates to stakeholders
  • Identify and track support enhancement cases to improve customer experience
  • Suggest and influence appropriate new strategies / products
  • Gather and maintain competitive information, stay in touch with car dealership needs, and identify areas for continued product growth


Required Skills and Experience:

  • Bachelor’s degree, preferably in business, computer science, engineering, or other technical major preferred
  • Minimum 3 years of experience in business or technical sales and / or key account management and project management
  • Ability to learn software solutions quickly in a formal training setting
  • Strong familiarity with agile product development and launch processes
  • Ability to interact effectively with fellow team members, management, and clients
  • Experience in building presentations that demonstrate conceptual designs
  • Clearly document any key or unique client problems including expected results and a clearly articulated approach for the solution
  • Live software presentation skills
  • Advanced interpersonal communication skills and ability to relate with and understand business audience and develop technology solutions
  • Experienced working with software engineering teams on complex products and working through all phases of development cycle in order to deliver product to market
  • Aptitude to work independently with minimal supervision
  • Must have excellent critical thinking skills - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Strong verbal presentation and written communication skills

Additional Skills and Experience:

  • Knowledgeable of or experience in the Automotive industry with an understanding of end-to-end lender and dealership operations